What are the benefits of using Capture?
Free up phone space
Your photos & videos are saved if you change or lose your phone
Uploads any size of photos & videos
Don't wait for Wi-Fi because it's zero internet charges on Digi network
It's free for everyone (including non-Digi customers)
What else can I do with Capture?
Autosave photos / videos from phone
Photos and videos available on phone, tablet and web
Easy fun and private sharing of memories
Capture is fun and easy to use , check out our video here:
How do I set up my Capture account?
SMS 'Capture' to 20000 and receive a link
Go to App Store / Play Store to download Capture
Select 'Create New Account' (new Connect ID user)
You're all set!
CAPTURE your moments. Download now!
|Auto Save Photos|
|FREE Internet Charges|
- This Capture Extra Storage Promotion (“Promotion”) is organised by Digi Telecommunications Sdn. Bhd. (201283-M) ("Digi") in collaboration with Telenor Digital AS (“TD”), the internet based storage service provider of the Capture App (“Capture”) and is governed by these terms and conditions and any subsequent accompanying promotion details (if any) (collectively referred to as the “Terms”) as provided by Digi and/or Capture (“Organisers”). Each participant of this Promotion agrees that he/she has read and understood these Terms and by their participation in the Promotion, each participant agrees to be bound by the Terms.
This Promotion is open to all individuals legally residing in Malaysia, who are existing Digi subscribers and new Subscribers whom upgrades their Smartplan and/or signs up with Digi whichever that’s applies) in the manner as set out in below within the Promotion Period (“Eligible Recipients”).
By activating and/or using the Promotion, each Eligible Recipient accepts;
(i) the Terms of Service governing the use of the Capture as set out by TD in its website (www.capture-app.com)
(ii) that there are minimum requirements (including but not limited to operating system, and device requirements as may be stipulated by Capture (from time to time) which must be met in order to utilize the Promotion.
Additional Terms & Conditions apply.
Frequently Asked Questions
1. What is Capture?
Capture is storage service that backups your photos & videos from your phone either through WiFi and / or cellular data. You can also share your photos privately to another user and create Stories through an album.
2. Is Capture free?
Yes. It is free. All users including non-Digi subscribers may download and use Capture for free. All users will be given a base storage of 2GB for free.
3. I get an error message when I try to register
Do you get this message when you try to register?
"We are sorry, but we are unable to create a user with this mobile number/email combination. Press OK to read about how to solve this, or press Cancel to try again with another email."
This message will appear if there already exists an account with your phone number, but with a different email address bound to it or the other way around. You can do one of two things to solve this:
Try to reset your password by pressing "Forgotten password" in the application/program on the login window. You'll receive an email with instructions on how to reset your password.
If this doesn't work, contact customer support. Include your phone number and any email addresses you might have registered with so that we can check the system and help you complete your registration process.
4. I have problem downloading installing Capture on my phone
5. Do I get extra storage in Capture?
Yes. If you’re an eligible Digi subscriber, you may receive extra storage offered to you on top of the standard 2GB free base storage.
6. Can I purchase extra storage in Capture?
Yes. You may purchase additional storage from the web shop through Capture.
7. How much of free extra storage am I eligible for?
The amount of free extra storage you will receive depends on your subscription plans as stated in the Terms and Conditions and from the website. Note that this eligibility may be revised from time to time.
8. I am a Digi Prepaid subscriber. Am I eligible for extra storage?
9. I am a Digi Postpaid subscriber. Am I eligible for extra storage?
10. How do I receive the extra storage?
Just send the keyword “CAPTURE” to 20000 via SMS and you will receive instructions on how to activate your extra storage.
11. I have installed and registered in the Capture app, but I did not receive my extra storage.
Please check inside the app and see if your storage size is updated. If not, please send the keyword “CAPTURE” to 20000 via SMS and you will receive instructions on how to activate your extra storage.
12. Is there an expiry to my extra storage received?
The extra storage will be available to you for free until further notice.
13. Is there an expiry to my extra storage coming from promo redemptions?
Your extra storage received from redeeming a promo code will expire 1 year from the day you that you redeem the code. Please note that the promo codes that you may have received as part of other offers is not to be confused with the extra storage given from your eligible plans.
14. Will I continue to enjoy the extra storage after the promotion period?
You will lose the extra storage once the promotion end. However, you may purchase additional storage from the web shop through Capture.
15. Will I continue to enjoy the extra storage after my Digi line is terminated?
You will lose the extra storage that you were eligible for. However, you may purchase additional storage from the web shop through Capture.
16. Will this take up my internet quota?
At the moment, it does not take up your internet quota.
17. I have more questions on the Capture Product
If you have more questions regarding the product, go to www.capture-app.com and visit their HELP or FAQ page.
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