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Business Overview

Go digital with
Digi Business

Open up a world of business
opportunities with our range of
forward-thinking plans, products and
services.

Overview
  Plans
  Roaming & IDD
  Customised
Solutions Network
  Customer
Support

Discover our suite of
business solutions
and
services.

Grow your business with less worry and more
savings.
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Go Digi value plans

Grow your business with less worry and more savings.

Find out more

Roaming Freedom

Roaming Freedom

Enjoy borderless communication with the best value
roaming plans.
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Customised solutions

Customised solutions

Digitise the way you receive, process and manage
your operations.
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Digital ready network

Digital ready network

Experience wider and better network coverage
everywhere you go.
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Dedicated customer support

Dedicated customer support

Get instant and personalised service anytime you
need us.
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Meet the new MyDigi Business Self-care Portal

With our new self-service portal, you can now access and manage your business services, all under one single
platform - making your lives easier than ever.
visibility

Visibility

Access important information
on your business account via
desktop or mobile.
Reports & Analytics

Reports & Analytics

Track your usage by
generating reports on your
spending, bill & account.
Download Bill

Download Bill

Download & view your usage
details on all available
corporate group accounts.
Bill Payment

Bill Payment

Check your total outstanding
balance & pay your
bills online.
Take control of your business, start using MyDigi Business today!
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Notes
 
Definition
 
Account(s)
means an account opened for the Customer with Digi (and/or its subsidiaries) for subscribing to the Service.
 
Activation/Activated
means the point in time when the said Service is activated in the Digi System.
 
Advance Payment
means the payment made by the Customer to Digi upon registration in relation to the settlement of the following Monthly Charges for the following month(s) subject to these Terms and Conditions.
 
Agreement
means the completed Corporate Individual and/or Company Registration Agreement including all unilateral amendments, variations, additions and deletions by Digi.
 
Additional Terms & Conditions apply.
 
Frequently Asked Questions

View FAQs for

  • Go Digital with Digi Business
    • Overall
    • Internet
    • IDD
    • Roam
1. Where can I sign up for the new Go Digi plans?
Sign-ups for the Go Digi 48, Go Digi 78, Go Digi 98, Go Digi 128, Go Digi 168 are available through appointed Digi Key Account Management (KAM) such as Corporate Account Managers (CAM), Biz Dealers, Telesales.
2. Are the new Go Digi plans GST inclusive?
No, the new Go Digi plans are excluding GST.
3. Who can sign up for the new Go Digi plans?
The new Go Digi plans are only applicable for businesses with a valid business registration number under The Companies Commission of Malaysia (SSM). Applicable for New/Port-in/Transfer of Ownership/Digi Postpaid to Digi Business/Prepaid to Postpaid/Existing (add lines)/Renewal. All submissions are subject to credit risk approval by Digi.
4. Is there a minimum criteria to sign up for Go Digi plans as a corporate customer?
Yes, you are required to sign a minimum of Go Digi 128 or a combination of any 2 (TWO) lines (mobile and broadband only).
5. I own a foreign company registered overseas. Can I still subscribe to the new Go Digi plans?
Yes, you can. However, you may be required to pay an additional deposit of RM500 per line on top of the advance payment required.
6. The Go Digi 78, Go Digi 98, Go Digi 128, Go Digi 168 plans all come with unlimited voice calls and SMS. Can I really use them without any limits?
Unlimited Calls and SMS are strictly for standard person-to-person calls or texts; and not meant for any commercial/non-personal usages. For any excessive usage, or on suspicion of fraud, any illegal practice or unusual activity in respect of the Customer’s Account with Digi, Digi at its sole and absolute discretion reserves the right at any time without being liable to the Customer or any third party to discontinue, disconnect, interrupt, bar or suspend the service for such period of time as Digi shall deem fit. For more details on Fair Usage Policy, please visit http://new.digi.com.my/tnc/postpaid
7. If I sign up for Auto-Billing under the new Go Digi plans, what benefits do I enjoy?
You will receive a 5% discount on your monthly total bill for the first six (6) months of subscription when you sign up for Auto-Billing.
8. What is the Charging block for Go Digi plans?
The charging block for Go Digi plans, after you have exceeded your FREE monthly usage, is 30 seconds (excluding Go Digi plans with Unlimited Calls to all networks). Unlimited Calls to all networks excludes video calls, calls to special numbers, calls to toll-free 1-300 numbers and calls to 121 numbers.
9. What are the special rates for voice Calls made to selected numbers?
Please be informed that special rates will apply on voice Calls made to selected numbers. For the full list of numbers, kindly refer to the table below:

Premium Numbers:

  Peak Hours (7am - 6.59pm) Off Peak Hours (7pm - 6.59am)
800 30sen/min 15sen/min
1-300 30sen/min 15sen/min
1-800 FREE FREE
1-700 30sen/min 15sen/min
600-81 13sen/min 09sen/min
600-82 39sen/min 20sen/min
600-83 78sen/min 39sen/min
600-84 RM1.30/min 65sen/min
600-85 RM1.95/min 98sen/min
600-86 RM3.90/min RM1.95/min
Service Numbers:

    Peak Hours (7am - 6.59pm) Off Peak Hours (7pm - 6.59am)
110 Digi Customer Service Helpline FREE FREE
991 Civil Defense FREE FREE
994 Fire Brigade FREE FREE
995 Gas Emergency FREE FREE
999 Police & Ambulance FREE FREE
15999 NUR Hotline FREE FREE
1051 Time Announcement 30sen/min 15sen/min
103 Directory Enquiries RM2/call RM2/call
15454 Tenaga Nasional Berhad 30sen/min 30sen/min
10. How do I update Authorised Person's or Administrator's details?
Kindly get the Authorised person determined by your company and stipulated in the original Customer Registration Agreement to write in to our Business Support Centre at bsc@digi.com.my, to update the details and/or account information.
1. What happens if I exceed my monthly Mobile Internet Quota? Will I be charged for extra usage?
No, you will not be charged extra when you exceed your monthly Mobile Internet Quota. Your data service will be throttled until the next billing cycle. You can opt for our 10 days or monthly Internet Quota Add-On to continue surfing the Internet at regular speed, subject to the relevant terms and conditions.
2. What is 4G Plus Internet?
4G Plus Internet is an additional quota given to customers from Mon – Fri between 9AM – 6PM on our high-speed 4G network. This quota is only usable on the 4G network with 4G devices. Upon depletion of 4G Plus Internet quota, the Internet quota from your standard internet bucket will be utilized.
3. I am given Unlimited 4G Plus Internet on Go Digi 168. Is this quota really unlimited?
Yes, you are allowed to use this unlimited quota from Mon – Fri between 9AM – 6PM on the Digi 4G network. However, this is subject to Digi’s current Fair Usage Policy (FUP). Please refer to the fair usage policy on our website for more details. http://new.digi.com.my/ms/tnc/fair-usage-policy
4. In the previous Biz SmartFree plans, whatsapp and wechat usage is unlimited. Is this offering still included?
Yes, we will still whitelist the whatsapp and wechat app for customer usage.
5. Where can I check my data usage and balance?
You can check your data usage and balance via the MyDigi App.
1. What is the Unlimited Singapore IDD about?
Unlimited Singapore IDD is a limited-time promotion that is applicable to calls made to Singapore from Malaysia on Go Digi 128 and Go Digi 168. Fair usage policy of 500 minutes is applicable. Other terms and conditions apply.
2. What is the FREE Go IDD bundle?
1 (ONE) Go IDD bundle will be included in Go Digi 128 and Go Digi 168 for FREE. You have an option to choose between Go IDD Asia or Go IDD World. Purchase of 2nd Go IDD bundle is at RM30/month. For example, if you’ve selected Go IDD Asia as your FREE bundle, you are allowed to purchase GO IDD World at RM30/month.
3. Can I subscribe to Go IDD Asia and subsequently change to Go IDD World and vice versa?
Yes, you are allowed to subscribe up to a maximum of 2 Go IDD bundles. However, change in subscription on your existing Go IDD bundle will require a RM10 processing fee and the monthly charges & minutes on your existing bundle will not be prorated.

Scenario 1:
Customer is subscribed to Go IDD Asia and would like to add on Go IDD World as a second subscription, no processing fee required.

Scenario 2:
Customer is subscribed to Go IDD Asia and would like to change to Go IDD World, a processing fee of RM10 is required.
4. Can I subscribe to two of the same Go IDD bundles? For instance, I want to purchase 2 Go IDD Asia bundles.
No, you are not allowed to subscribe to 2 similar Go IDD bundles under one rate plan. You are only allowed to subscribe to a maximum of 1 Go IDD Asia and 1 Go IDD World bundle.
5. Am I able to check my balance for Go IDD bundle? Where can I check this?
Yes, you are able to check your balance via the MyDigi app.
1. What is the FREE Go Roam bundle?
Go Roam Advance is included for FREE with Go Digi 128 and Go Digi 168 plans. However, Go Digi 78 and Go Digi 98 customers are allowed to sign up for Go Roam Basic and Go Roam Advance respectively at only RM10/month.
2. What usage does the Go Roam bundle cover?
  • Roaming Voice Calls to Malaysia mobile and Malaysia fixed-line numbers (Call Home).
  • Roaming Voice Calls to mobile or fixed-line numbers of the country that you are visiting (Call Local).
  • Receiving Voice Calls when roaming in participating countries.
  • Internet roaming (Internet usage within the participating country and network).
3. What usage does the Go Roam bundle not cover?
Go Roam bundle does not cover the following usages:
  • Roaming Voice Calls to any other International destination numbers besides Malaysia or the country that you are visiting.
  • Roaming Voice Calls to premium or satellite numbers.
  • Voicemail Calls / retrieval when roaming.
  • Sending and Receiving SMS when roaming.
  • Sending and Receiving MMS when roaming.
4. If I am in Singapore and I am subscribed to the Go Roam bundle, will there be any charges if I make Voice Calls to any Malaysian number?
No, if you are subscribed to the Go Roam bundle and you are calling a Malaysian number from the participating countries and networks, there will be no voice charge as long as you still have sufficient voice minutes balance from your Go Roam bundle.
5. What does Roaming Voice Calls to visiting participating country numbers (Call Local) mean?
This simply means that you are making Voice Calls to a number in the country that you are visiting. For example, you are in Singapore and make a call to a Singaporean number or, you are in Thailand and make calls to a Thailand number.
6. If I am in Singapore and I make a call to any of the Go Roam bundle’s participating countries’ numbers, are these included in the Go Roam bundle?
The Go Roam bundle covers Roaming Voice Calls to visiting participating country numbers only. For example, if you are in Singapore and make a call to a Singaporean number, your Go Roam bundled voice minutes will be deducted. However, if you are making a Voice Call to any other participating countries such as Myanmar or Thailand from Singapore, your Go Roam bundle will not apply and standard roaming charges will be applicable.
7. I am on Go Digi 48 and I am not entitled to subscribe to Go Roam bundle. Can I still roam?
Yes, you are allowed to roam on a pay-per-use rate. Subsequently, you can also opt for our daily unlimited Internet roaming (from RM36/country/day) or unlimited social messaging (RM10/24 hours) at selected countries/mobile operators. For more information, please visit our Roam Freely (http://new.digi.com.my/roaming/unlimited-internet-roaming-social-messaging) section.
8. What happens after I have fully utilized my Go Roam bundle? Am I still able to surf the Internet and make roaming calls?
You will be able to make and receive roaming calls at a pay-per-use rate. However, you are only able to surf the Internet by purchasing our additional roaming pass. Please log on to (http://new.digi.com.my/roaming/roaming-pass) section.
9. How can I purchase the additional roaming pass?
You will have to dial *800# shortcode for additional roaming pass purchase.
10. Am I still allowed to roam using the unlimited daily/RM36 pass if I’m already subscribed to a Go Roam bundle?
No, customers on the Go Roam bundle are unable to subscribe to the unlimited daily/RM36 pass for selected countries with the Go Roam bundle. You are only allowed to use the unlimited daily/RM36 pass when visiting countries outside the selected countries with Go Roam bundle.
11. Can I use the new Go Digi plans to access the Internet when I am roaming? Will I be charged extra?
Yes, you can use the new Go Digi plans to access the Internet when you are roaming. You can opt for the latest Go Roam bundle or subscribe to daily unlimited Internet roaming (from RM36/country/day) or unlimited social messaging (RM10/24 hours) at selected countries/mobile operators. For more information, please visit our Roam Freely (http://new.digi.com.my/roaming/unlimited-internet-roaming-social-messaging) section.
12. Can I use the bundled minutes and SMS under the new Go Digi plans when I am roaming?
All minutes and SMS bundled under the new Go Digi plans are applicable for domestic usage only i.e. within the Malaysia network. Any usage on Roaming will be charged to your Go Roam bundle, roaming passes or as per standard rates based on a Pay-As-You-Use basis.
13. Am I able to check the balance of my Go Roam bundle? Where can I check this?
Yes, you can check your balance via the MyDigi App.
14. In order to enjoy the Go Roam bundle, must I select a single operator? And what happens if I do not select the correct operator?
Yes, in order to enjoy the Go Roam bundle, you must be hooked on the selected operators on the list below. If you do not select a preferred operator, you will not be able to perform data roaming. However, you will still be allowed to make and receive calls based on pay-per-use charges.

COUNTRY OPERATOR
Brunei DSTCom
DST Royal
China China Mobile
Hong Kong 3 (Hutchison)
Indonesia Indosat (merged with Satelindo)
Myanmar Telenor Myanmar
Singapore StartHub
Thailand dTAC
DTAC Tri Net
Bangladesh Grameenphone
Bulgaria Telenor (Globul)
Denmark Telenor A/S (Sonofon)
Hungary Telenor (Pannon)
Montenegro Telenor (Promonte)
Norway Telenor Norge AS (Telenor)
Pakistan Telenor
Serbia Telenor
Sweden Telenor (Vodafone) (Europolitan)
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