Charges

Subscription Fee

FREE

Mobile Numbers

Max 15 numbers
(11 Digi numbers + 4 non-Digi numbers)

Voice Calls

6sen / first 30 seconds

12sen / next 2 minutes
 
12sen / every subsequent minute

Video Calls

15sen / min

SMS

1sen / SMS
(to Digi FnF numbers)
 
6sen / SMS
(to non-Digi FnF numbers)
 

MMS

10sen / MMS
(to Digi FnF numbers)
 
25sen / MMS
(to non-Digi FnF numbers)
 

Changes to the FnF™ list

FREE
(first SIX changes only; 3 Digi numbers + 3 non-Digi numbers)
 
RM2 / change
(for subsequent changes to any Digi or non-Digi numbers)
 

How to Subscribe

  1. via *128# Quick Menu

    Dial *128*1# and press friends and family™. Reply 1 to register a Digi number as FnF. To register a non-Digi number, reply 2.
  2. via Digi OCS

    Log on to Digi OCS and click on the My Services tab. Then, click on Check friends and family™ List. Your FnF list will be displayed. Key in a mobile number and click Submit to add a number to your list.
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Notes

  • For more information, please call the Digi Customer Service Helpline at 016 221 1800.
  • The charging block for friends and family™ voice calls depends on your call duration. Video calls are charged at 60-second blocks.

Frequently Asked Questions

friends and family™

friends and family™
Can I enjoy the friends and family™ call rate if my friends and family™ are using non-Digi numbers?
Yes. You can enjoy the friends and family™ call rate with non-Digi numbers provided that they are registered as your friends and family™ beforehand.
How much does it cost to send an SMS or MMS to a friends and family™ number if the person is roaming overseas?
The cost of sending SMS and MMS messages to a friends and family™ number is the same regardless of whether that person is in the country or currently roaming overseas.
Where can I get more help or information regarding my friends and family™ rates?
You may contact our Digi Customer Service Helpline at 016 221 1800.
What will happen to my friends and family™ numbers if I change my call plan?
Depending on your current call plan, your friends and family™ numbers may be remove once you switch plans. If this happens, you will need to use the *128# Quick Menu service to add numbers to your friends and family™ list.
I am registering my friends and family™ numbers for the first time. Will I be charged?
No, you will not be charged if you are registering your friends and family™ numbers for the first time.
Can I change or remove the numbers on my friends and family™ list after they have been registered?
Yes, you may change or remove the numbers on your friends and family™ list anytime you like.
Will I be charged for changing or removing the numbers on my friends and family™ list?
After you register your friends and family™ numbers you are entitled to six (6)* complimentary changes.

Any additional revisions thereafter will cost RM2 per change.

*Complimentary changes amount to revisions made to three (3) Digi and three (3) non-Digi friends and family™ numbers.
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