mydigi-free-credit

Digi Prepaid™
Get up to 10% FREE credit
when you reload

Get up to 10% FREE credit with each reload on MyDigi

Don't miss this unbelievable deal, reload today and use your FREE credit for all things you love -
calls, SMS, MMS, Internet and more!
Reload Amount Free Credit
RM 10 Get 5% credit - RM0.50
RM 15 Get 5% credit - RM0.75
RM 30 Get 10% credit - RM3.00
RM 50 Get 10% credit - RM5.00
RM 100 Get 10% credit - RM10.00
  • Free Credit can be use on all usages except for Talktime Transfer and Roaming Services.
  • Free Credit is valid for 3 days only.
  • Offer is only applicable for online reload via MyDigi app and web.
  • Other terms and conditions apply.

Follow these easy steps to reload and get your
FREE credit:

Select Reload

Select Reload in MyDigi app >
Select Online > Select your
preferred amount

Key in your details and reload

Key in your details and reload

Your free credit

Your FREE credit will be displayed
in MyDigi app > Usage > Others

Not on MyDigi app yet? Download now!

 
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If you are a corporate customer, please contact your Digi
Account Manager to inquire about MyDigi App download.
Notes
Reload and get up to 10% Free Credit

  • This Promotion is open to any MyDigi users who are Digi Prepaid voice rate plan subscribers except DG Prepaid Smart Plan v1 and Digi Prepaid Broadband subscribers.
  • Promo is only available in the all-new MyDigi app (v5.0.0 and above). Users are encouraged to ensure that they are on the latest iOS 10 or Android 5.0 device operating system to enjoy seamless experience.
  • Free Credit usage validity is 3 days.
  • Free Credit can be used for all purposes such as calls, SMS, MMS, Internet, IDD etc; excluding Roaming services, Talktime Transfer and renewal charges.
  • Free Credit will be displayed in MyDigi>Usage>Others.
  • The offer is only available for online reload via the MyDigi app or web, and not applicable for reloads via coupon or the *116# Internet menu.
  • If customer requests for a change of plan, any existing Free Credit will be forfeited.
  • Other terms and conditions apply.
 
Frequently Asked Questions

View FAQs for

1. Who is eligible for this Promotion?

This Promotion is open to any MyDigi users who are Digi Prepaid voice rate plan subscribers except DG Prepaid Smart Plan v1 and Digi Prepaid Broadband subscribers.

2. What can I do with the Free Credit?

Free Credit can be used for all purposes such as calls, SMS, MMS, IDD, Internet and etc excluding Roaming services, Talktime Transfer and renewal charges.

3. How long is the usage validity of my Free Credit?

Free Credit is only valid for 3 days after reload.

4. Can I accumulate Free Credit by reloading multiple times?

Yes, you can accumulate Free Credit by reloading multiple times. However, the Free Credit you collected each time will have 3 days of usage validity after reload.

5. Can I increase the validity of my Free Credit by reloading within the validity period?

No, the usage validity is fixed at 3 days.

6. Are all reloading methods in MyDigi eligible to receive Free Credit?

The offer is only available for online reload via the MyDigi app or Web, and not applicable for reloads via coupon or the *116# Internet menu.

7. How will I know that I am eligible for the Free Credit?

Upon your successful reload on via MyDigi app or web, you will receive an SMS to notify you that you have received Free Credit.

8. How do I check the Free Credit?

To check the Free Credit balance, you can check via your MyDigi app>Usage>Others>View details.

9. What happens to the Free Credit if I change my Prepaid rate plan?

Free Credit that you enjoy earlier cannot be used under the new rate plan. Any Free Credit will be forfeited as soon as rate plan is changed.

10. I am a broadband users, am I eligible to receive the Free Credit too?

No, this promotion is only applicable for Digi Prepaid voice rate plan subscribers.

11. Why am I facing difficulties to load the app?

Please ensure that you on the latest iOS 10 or android 5.0 and above device operating system to enjoy seamless experience.

12. I am still with the old MyDigi app, can I enjoy this offer?

No, you can’t as this offer is only applicable for users on the all-new MyDigi app (v5.0.0 and above).

13. How can check my MyDigi app version?

Login to MyDigi app, click about at the menu bar to find out.
Enter an email address that you use frequently. The address should be in this format: username@youremail.com
Please enter your principal mobile number. Your principal mobile number must be at least 10 characters long. Your principal mobile number must be in this format: 01XXXXXXXXX
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11.11 Want One Revolution
Great Prices, Great Products, Limited time only
T&C apply.