Heavy or light, roam free of worry.

Choose how you want to roam, Unlimited Social Messaging from RM5/day or Unlimited Internet
Roaming from RM36/day - there's always something for your appetite.

Enjoy hassle-free roaming experience in more than 50 countries.

From just RM36/country/day, roaming has never been this easy!

 
 
Click here for the list of roaming partners.
Promotion valid until further notice.

Round-the-clock chatting in more than 50 countries.

Affordable roaming from as low as RM5.

 
 
Click here for the list of roaming partners.
Promotion valid until further notice.

Travelling abroad is now easier

  • One Flat Rate per COUNTRY
    (selected countries)
  • NO BILL SHOCK
     
  • AUTO CONNECTIVITY
    No manual operator selection required

Stay in touch even when you're abroad!

  • AFFORDABLE
    From as low as RM5 for 24hours
  • UNLIMITED SOCIAL MESSAGING
    Get on Whatsapp, Twitter, Facebook and other social media networks - all day long
    Click here to find out how to get it
  • ADDITIONAL 50MB QUOTA
    Subscribe to this limited-time offer to surf on any sites

Before Arrival:

  • Check our website for the applicable Roam5 and Roam10 countries and operators
  • Ensure Data Roaming & Cellular Data is turned OFF before arriving your destination.

At the Roaming Destination:

  • Upon arrival,
    Dial *128*5*1*6#
    and 'Call'
  • Select '2' for "Purchase Roaming Top Up" to subscribe and manually select the network operator specified
  • Turn ON Data Roaming and Cellular Data after subscribing
TO TOP-UP OR RENEW/EXTEND VALIDITY:
Before 24 hour expiry, just repeat the steps 1-3 above to purchase

How to check your quota

  • Via UMB
    Dial *128*5*1*6#
    To check, press 1 and Send.
  • Via MyDigi app
    Click on the 'Internet' button to view roaming quota balance.
  • Via MyDigi web
    Click on the usage tab. You can view your roaming quota balance.

Activate your unlimited internet roaming now!

E-mail us at:
help@digi.com.my
Call Digi Customer Care
+6016- 2211800

International roaming checklist

  • Activate International Roaming
  • Save the Digi Customer Service Helpline number (+6016 221 1800)
  • Dial *128# for quick access to your credit balance, credit limit and more
  • Make use of *111* Voice Call (our call-back service) to enjoy cheaper rates
  • Note that billing delays are inevitable as we depend on our roaming partners to update us on your usage. This means that your billed amount / credit balance may not be accurate if you check your Digi account immediately after making a call

Notes

Daily Hassle-Free Unlimited Internet Roaming :
  • This promo is valid until further notice for Digi Postpaid Subscribers only.
  • Unlimited Internet Roaming rates are not applicable for video streaming.
  • Please note that separate Unlimited Postpaid Internet Roaming charges will apply if you connect to the Internet at different countries on the same day.
    For example, if you are in China and you roamed with China Mobile and you then travel to Hong Kong and roamed with China Mobile HK on the same day, you will be charged RM72 (RM36/2 countries) for the day.
  • For Roaming Internet usage of less than 1MB will be charged on a Pay-As-You-Use (PAYU) basis at RM36/MB (for countries rated RM36/day) and RM56/MB (for countries rated RM56/day) in 10kb charging blocks.
  • Availability of the listed Promo Operators for Unlimited Postpaid Internet Roaming is subject to coverage of the operators in the respective countries.
  • Unlimited internet roaming charges is only applicable for Internet usage while roaming aboard. For any domestic Internet usages, standard Internet usage charges apply.
 
Roaming Top Up Packages :
  • Roaming Top Up Packages are offered in partnership with selected Network Operators in selected countries only. Digi reserves the right to amend the list of participating Network Operators and available countries at any time without notice.
  • Subscribers shall manually select a listed participating Network Operator to access the Roaming Top Up Packages. Digi shall not be responsible for any default/automatic selections arising from network systems, subscriber’s failure to select, subscriber’s error in selection or any other cause whatsoever.
  • Roaming Top Up Packages shall only be for use outside of Malaysia and the subscriber agrees to abide by and be subject to all terms and conditions of use at all times.
  • Purchase and/or use of a Roaming Top Up Package shall constitute acceptance of all applicable terms and conditions.
  • Balance validity period, quota or minutes under Roaming Top Up Packages are neither transferable nor refundable.
  • Other Terms & Conditions Apply.
 

Frequently Asked Questions

Roaming Top Up

Roaming Top Up
What is a Roaming Top Up package?
A Roaming Top Up package allows you to purchase roaming internet/data services and/or roaming voice minutes for use abroad.
What are the available Roaming Top Up packages?
The available Roaming Top Up packages are as follows:-
•     Roam5/Roam10* – Unlimited Social Messaging + 50MB internet @ RM5/RM10 for 24 hours;
•     RoamCombo* – 2GB and 30 mins @ RM25 for 72 hours
•     RoamTelenor* – 4GB and 60 mins @ RM25 for 72 hours
(*The availability of the Roaming Top Up packages is dependent on the visited participating country.)
What does Roaming Top Up offer?
What is Offer
Roam5/Roam10 Roam5/Roam10 Social Pass is a Data/Internet Roaming service which enables subscribers to enjoy 50MB of internet access and Unlimited Social Messaging(text messaging only) on any chat-based apps (e.g WhatsApp, Twitter, Facebook Messenger,etc) for 24 hours. Video chats are excluded from this offer
RoamCombo Roam25 RoamCombo is a combination of voice call and data/internet access for 72 hours comprising:-
  -2GB of Internet roaming access (Internet usage within the participating country and network);
  -30 voice minutes for:
    -- Roaming Voice calls to any Malaysia mobile and fixed-line numbers(Calls Home);
    -- Roaming Voice calls to any mobile and fixed-line numbers of the visited participating country(Calls Local);
RoamTelenor Roam25 RoamTelenor is a combination of voice call and data/internet access for 72 hours comprising:-
  -4GB of Internet roaming access (Internet usage within the participating country and network);
  -60 voice minutes for:
    -- Roaming Voice calls to any Malaysia mobile and fixed-line numbers(Calls Home);
    -- Roaming Voice calls to any mobile and fixed-line numbers of the visited participating country(Calls Local);
 
Where can I subscribe to Roaming Top Up Packages?
You may purchase/subscribe to a Roaming Top Up Package upon arrival in the participating country. Roaming Top Up Packages are valid only when roaming in participating countries and networks.
How do I subscribe to Roaming Top Up Packages?
A. Prior to departure, ensure that:-
    1) Your Digi Postpaid/Prepaid account has at least a basic mobile internet/data plan;
    2) Your Postpaid or Prepaid account status is designated as 'Active' ; and
    3) Your International Roaming has been activated.
B. Check our website (http://new.digi.com.my/roaming) for participating countries and operators.
C. Ensure that Data Roaming or Cellular Data/Mobile Data is turned off on your mobile phone before arriving at your destination.
D. Upon arrival at the destination:-
    1) Dial *128*5*1*6#
    2) Select '2' for "Purchase Roaming Top Up" to subscribe;
    3) You will receive an SMS confirming successful Roaming Top Up Package purchase;
    4) Manually select the specified/applicable network operator;
    5) Turn on Data Roaming or Cellular Data/Mobile Data on your mobile phone.
How long do I have to wait for Roaming Top Up Package to be activated upon subscription?
The Roaming Top Up Package activation is almost immediate. You will receive an SMS notification upon successful purchase/subscription: "You have subscribed/purchased RoamXXX".
What are the validity periods for the Roaming Top Up Packages?
   Roam5/Roam10 Social Pass:   24 hours
   RoamCombo:   72 hours
   RoamTelenor :   72 hours
The Top Up Packages will commence from time of purchase and will expire in 24/72 hours (as the case may be) from the time of purchase. For example, if you arrived in Japan and subscribed to Roam10 Social Pass at 10:00pm, you will have access to unlimited social messaging in Japan until 9.59pm the following day.
Can I purchase and use Roaming Top Up from anywhere?
Roaming Top Up Packages are only valid for purchase and use in participating countries and network as an add-on feature to your Digi line. For example, you can only purchase Roam5-AUS when you are roaming in Australia and not when you are roaming in other countries.
Can I use Roaming Top Up Packages while I am in Malaysia?
No, Roaming Top Up Packages are not available for use in Malaysia.
Can I carry forward or transfer unutilised Roaming Top Up balance to another number?
No, all unutilised Roaming Voice minutes or Internet Roaming quota from Roaming Top Up packages cannot be carried forward nor transferred. Your unused Roaming Voice minutes or Internet Roaming quota will automatically expire and be forfeited at the end of the Top Up validity period.
I have purchased an additional Roaming Top Up Package even before my existing Top-Up expired. What happens to my Top Up quota and validity?
The Roaming Top Up quota will accumulate with each purchase. The validity period will then apply in accordance with the latest Roaming Top Up purchase. For example, if you purchase a Roam10 pass in New Zealand at 6.00pm, and you then purchase another Roam10 pass at 11.00pm on the same day before the first Roam10 pass expires, you will incur a total charge of RM20 (for two Roam10 passes), and your Roam10 expiry will be on 10.59pm of the following day in New Zealand.
To conserve consumption of quota, we recommend that you turn off all applications on your device which may consume data in the background (e.g. e-mail, auto-sync, auto-updates and notifications).
How do I check my balance quota and validity for Roaming Top Up Package purchased?
Option 1:
i) Dial *128*5*1*6#
ii) Select 1 for "Check Roaming Quota", select 2 for "Check Voice & SMS".
Option 2:
i) Log into MyDigi App
ii) Select "Internet" to check Internet Roaming quota, Select "Voice calls" to check Roaming Voice minutes quota.
We recommend that you always check your balance and validity to ensure seamless roaming experience.
What happens if I have used up the 50MB full speed Internet roaming quota of Roam10/Roam5?
As long as your Roaming Top Up package is still within the subscription validity period, you can still enjoy Unlimited Social Messaging [on any chat based application] even though you have used up the 50MB full speed Internet roaming quota. Should you wish to continue enjoying full speed internet/data roaming on other mediums, you may purchase another Roaming Top Up package for more quota.
What does RoamCombo/RoamTelenor refer to?
RoamCombo/RoamTelenor covers:
  a. Roaming Voice calls to Malaysia mobile and Malaysia fixed-line numbers (Call Home)
  b. Roaming Voice calls to mobile and fixed line numbers of the visited participating country numbers (Call Local)
  c. Receiving Voice calls when roaming in participating countries
  d. Internet roaming (Internet usage within the participating country and network).
Any usages on other networks will be charged as standard roaming rates on top on the Roaming Top Up fee
(note: voice calls are based on 60 sec charging block)
What usage does not RoamCombo/RoamTelenor cover?
RoamCombo/RoamTelenor does not cover following usages:
   - Roaming voice calls to any other International destinations numbers besides Malaysia or Visiting participating country number.
   - Roaming voice calls to premium or satellite numbers.
   - Voicemail calls / retrieval when roaming.
   - Sending and Receiving SMS when roaming.
   - Sending and Receiving MMS when roaming.
What will happen if I have used up my RoamCombo/RoamTelenor Voice minutes and Internet roaming quota?
If your RoamCombo/RoamTelenor Voice minutes and Internet quota is exhausted within the validity period, any subsequent roaming usages will be charged at standard roaming rates. Alternatively, you may purchase any additional Roaming Top Up to continue enjoying Roaming voice calls and Internet roaming.
My RoamCombo/RoamTelenor quota is not exhausted yet, why am I still being charged at standard roaming rates?
RoamCombo/RoamTelenor applicable for roaming usages within the participating country and network. Any usage use outside the participating country and network will be charged as per standard rate on top of the Roaming Top Up fee. We recommend that you always check and ensure you are connected to the correct participating operator.
Can I unsubscribe from a Roaming Top Up Package? What do I do if I no longer wish to have internet/data roaming access?
The Roaming Top Up Package will expire automatically when the validity period ends. There is no need to unsubscribe.
To avoid being charged with additional roaming rates or fees, you are advised to disable or turn off the 'Data Roaming' or 'Cellular Data/Mobile Data' function on your phone before the validity period expires. You will otherwise then subject to standard international roaming charges.
How many times can I subscribe to Roaming Top Up Package? Will I be able to repeat my subscription?
There is no subscription limit and you may purchase additional Roaming Top Up at any point of time. Kindly note however that the validity period for each Roaming Top Up Package will commence from point of purchase.
If I am already on Digi Unlimited Daily Internet Roaming, can I still subscribe to Roaming Top Up Package?
Yes, but separate charges for both packages will apply. The standard Internet Roaming charges shall apply if your 'Data Roaming' has already been enabled prior to your Roaming Top Up purchase. Should you purchase to any Roaming Top Up Package on the same day, you will be charged for both the Digi Unlimited Internet Roaming + Roaming Top Up Package. For example, if you were already roaming on Telstra in Australia with Digi Unlimited Daily Internet Roaming and subsequently purchase Roam5, you will be charged RM36+RM5= RM42 for the same day.
We advise that you enable your 'Data Roaming' or 'Cellular Data/Mobile Data' function only after you have purchase a Roaming Top Up to avoid multiple charges.
 
Can I use Roaming Top Up Packages on any mobile phone device (iPhone/Android/Blackberry)?
Yes, the Roaming Top Up Package is applicable to most mobile phones.
To conserve consumption of quota, we recommend that you turn off all applications on your device which may consume data in the background (e.g. e-mail, auto-sync, updates and notifications).
Are the Roaming Top Up Packages available for all rate plans?
The Roaming Top Up Packages are available for Digi Postpaid and Digi Prepaid subscribers . Kindly note that you will need to have at least a basic mobile internet/data plan to purchase the Top Up Packages. Your line status must also be designated 'Active'.
Can I enjoy the Roaming Top Up Packages in countries and networks other than those listed?
Roaming Top Up Packages will not be available for purchase in countries not listed in the Promo. Countries list. You will be charged with the Standard Roaming Charges if you roam in countries or networks that are not on the Promo Countries/Networks list.
Will these Roaming Top Up Package be extended to more countries?
Yes, the Roaming Top Up Package will be progressively extended to more countries and the list will be updated accordingly.
If I travel to 2 countries within 24 hours, how does the Roaming Top Up Package work and how will I be charged?
Each Roaming Top Up Package is country/network specific, - i.e. you will need to purchase a separate Roaming Top Up Package for each participating network you roam in. For example, if you purchased a Roam10 pass in Sweden and roamed in Sweden, but then traveled to Denmark on the same day before expiry of the Roam10-Sweden pass, you will need to purchase another Roam10 pass upon arrival in Denmark to have roaming access in Denmark. You will be charged based on the number of purchases made.
Do I need to manually select a specific operator or may I use any available operators in the country to enjoy the Roaming Top Up Packages?
The Roaming Top Up Packages are offered in partnership with specific roaming operators in the relevant countries. As such, you will be need to ensure that you are logged-on to the correct operator/network to enjoy the packages. Please manually select the applicable operator/network in the visited country to enjoy the packages.
Can I switch to enjoy the Daily Unlimited Internet Roaming service once I have subscribed to Roaming Top Up Package?
Once you have subscribed to a Roaming Top Up Package, you will have to wait for your Roaming Top Up Package subscription to expire before the Daily Unlimited Internet Roaming service can take effect.
Can I enjoy the Roaming Top Up Packages in countries and networks other than those listed?
Roaming Top Up Packages will not be available for purchase in countries not listed in the Promo. Countries list. You will be charged with the Standard Roaming Charges if you roam in countries or networks that are not on the Promo Countries/Networks list.
 What can I do if I need assistance with my Roaming Top Up Package subscription?
You may call in to our Digi Subscriber Service Helpline at 016-2211800 for assistance.
In which countries are the Roaming Top Up Packages available?
The Roaming Top Up Packages are currently available only in the countries and operators listed below:-

Country

Operators

Roam10

Roam5

RoamCombo25

Argentina

Claro

 

 

Australia

Telstra

 

Austria

3 AT

 

 

Bangladesh

Grameenphone

 

Belgium

Belgacom (Proximus)

 

 

Brazil

Claro

 

 

Brunei

DST

 

Bulgaria

Telenor (Globul)

 

 

Cambodia

Cellcard (Mobitel)

 

 

Canada

Rogers

 

 

Chile

Claro

 

 

China

China Mobile (CMCC)

 

Croatia

HT HR (T-Mobile)

 

 

Czech

RepublicT-mobile

 

 

Denmark

Telenor DK

 

El Salvador

Claro

 

 

France

SFR

 

 

Germany

T Mobile (Telekom.de)

 

 

Greece

Cosmote

 

 

Hong Kong

3 (Hutchison)

 

Hungary

Telenor

 

India

Aircel/Uninor

 

Indonesia

INDOSAT OOREDOO (Indosat)

 

Ireland

3 (IRL O2)

 

 

Italy

3 ITA

 

 

Japan

NTT(JP) Docomo

 

Korea

KTF Olleh

 

Kuwait

Ooredoo

 

 

Luxembourg

TANGO

 

 

Macau

3 (Hutchison)

 

 

Mexico

TELCEL GSM

 

 

Mongolia

Unitel (UNTLMN)

 

 

Montenegro

Telenor (Promonte)

 

 

Myanmar

Telenor (TNM)

 

Netherlands

T-Mobile (TMO NL)

 

 

New Zealand

Spark NZ

 

 

Nicaragua

Claro

 

 

Norway

Telenor

 

Pakistan

Telenor

 

Papua New Guinea

bmobile

 

 

Peru

Claro

 

 

Philippines

SMART

 

Poland

T-Mobile.pl (Era)

 

 

Qatar

Ooredoo (Qtel)

 

 

Romania

TELEKOM.RO (Cosmote)

 

 

Russia

MTS

 

 

Saudi Arabia

Mobily

 

 

Serbia

Telenor

 

 

Singapore

StarHub

 

Spain

Telefonica (Movistar)

 

 

Sweden

Telenor

 

Switzerland

Salt (Orange)

 

 

Taiwan

Chunghwa

 

Thailand

DTAC(TH-DTAC)/dtac TriNet

 

United Kingdom

3 UK

 

 

Uruguay

Claro

 

 

USA

T-Mobile

 

 

Daily Hassle-Free Internet Roaming from RM36/country/day

Daily Hassle-Free Internet Roaming from RM36/country/day
What is this promotion all about?
Hassle-Free Daily Internet Roaming experience at max cap RM36/country/day or RM56/country/day depending on the roamed country. It allows subscribers to have Internet browsing whilst travelling aboard with no manual operator selection required.

Select your Region

COUNTRY DAILY FLAT RATE
America
Canada RM56/day
USA RM56/day
Asia
Bahrain RM56/day
Bangladesh RM36/day
Brunei RM36/day
Cambodia RM36/day
China RM36/day
Hong Kong RM36/day
India RM36/day
Indonesia RM36/day
Japan RM36/day
Korea RM36/day
Macau RM36/day
Mongolia RM56/day
Myanmar RM36/day
Pakistan RM36/day
Philippines RM36/day
Singapore RM36/day
Sri Lanka RM36/day
Taiwan RM36/day
Thailand RM36/day
Europe
Austria RM56/day
Belgium RM56/day
Croatia RM56/day
Czech Republic RM56/day
Denmark RM36/day
France RM56/day
Germany RM36/day
Greece RM56/day
Hungary RM36/day
Ireland RM56/day
Italy RM56/day
Luxembourg RM56/day
Netherlands RM56/day
Norway RM36/day
Poland RM56/day
Portugal RM56/day
Romania RM56/day
Russia RM56/day
Spain RM56/day
Sweden RM36/day
Switzerland RM56/day
United Kingdom RM56/day
Latin America
Argentina RM56/day
Brazil RM56/day
Chile RM56/day
El Salvador RM56/day
Mexico RM56/day
Nicaragua RM56/day
Peru RM56/day
Uruguay RM56/day
Middle East
Kuwait RM56/day
Qatar RM56/day
Saudi Arabia RM36/day
Oceania
Australia RM36/day
New Zealand RM36/day
Papua New Guinea RM56/day
Do I need to subscribe in order to enjoy this offer?
There is no subscription required. You will just need to ensure your mobile line is activated with International Roaming and enable data roaming on your phone setting.
Is this offer available for all rate plans?
Only available for all Digi Postpaid subscribers (including Digi Postpaid Enterprise subscribers and Wireless Broadband subscribers)
Are Prepaid subscribers entitled for this offer?
No. This promo is not valid for Prepaid subscribers.
Can I enjoy the Daily Hassle-Free Internet Roaming offer in Malaysia?
No, it’s only applicable for Roaming usage only.
When will the Daily Hassle-Free Internet Roaming pass expire daily?
This is a daily validity offer according to the capital city time of your roamed country. E.g. if you are in Australia and start browsing from 01:00am Canberra time, your daily validity will end at 11:59pm Canberra time. Should you continue to browse after 12am Canberra time, you will be charged RM 36 x 2 = RM 72.
What happens if I use before midnight and throughout the next day in the same country? How will I be charged?
You will be charged as 2 days. E.g. If you start using from 11:30pm until 2am in Australia, will be charged at max cap RM72 (RM36x2 days).
Can I unsubscribe from the Daily Hassle-Free Internet Roaming pass?
No, the Daily Hassle-Free Internet Roaming pass will expire automatically once the expiry has reached.
Is this offer available in all countries?
Currently, this offer is only available in 54 listed countries.
How will I be charged if I roam with more than one operator in the same country on the same day?
You will only be charged at max cap of RM36/country/day or RM56/country/day depending on the roamed country’s respective rates. E.g. If you are in Singapore, you connect to Starhub in the morning and Singtel in the afternoon on the same day, you will be charged at max cap RM36/day.
If I use Internet while I roam in more than one country on the same day. How will I be charged?
You will be charged at max cap RM72 (RM36x2 countries) for the day or RM 112 (RM56X2 countries), depending on the roamed country’s respective rates. E.g. if you use Internet while you roam in China in the morning and Hong Kong in the afternoon, you will be charged for both countries.
Do I need to manually select a specific operator or can I use any available operators in the country I roam with?
You will be connected to the available operator in the country automatically without the need to manually select a specific operator.
What happens if I can’t connect to any operator automatically? Do I still need to manually select an operator?
This promo allows you to seamlessly connect to any operator without the need to manually select a specific network operator. In normal circumstances, your phone should automatically connect to an operator if you set it to Automatic selection mode. However, if your device still fail to connect to a network operator with this setting, kindly do a manual search and connect to any available network operators. You will still be charged at a flat rate of RM36/country/day or RM56/country/day depending on the roamed country’s respective rates.
Is there any applicable Fair Usage Policy?
Yes. Fair Usage Policy applies and Internet speed will be reduced when you reached the daily fair usage quota.
What are the services available for Daily Unlimited Postpaid Internet Roaming?
The Daily Unlimited Postpaid Internet Roaming support email, browsing and social messaging. For the Video Streaming, it will be best effort for service delivery.
Once I have reached my daily Fair Usage Quota, can I still do data roaming without any additional charges?
Yes. You can still continue browsing without any additional roaming Internet charges to be incurred even though you have reached your fair usage quota. However, your Internet usage speed will be reduced till the end of the day.
Can I restore my Internet roaming speed upon reaching the daily Fair Usage Quota?
No. Your Internet speed will be reduced till the end of the day.
If I’ve reached my daily Fair Usage Quota, will I be charged for the Internet usage after the FUP quota?
Any Internet usages after the FUP will not be charged.
Is Postpaid International Roaming service subject to Goods and Services Tax (GST)?
For Postpaid customers, roaming transactions incurred from 1 April 2015 onwards will be exempt from GST. These transactions will not be subject to GST in the total roaming charges of your monthly bill.
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