Experience crystal-clear calls today on Digi network.
Let's put an end to background noise.

VoLTE what?

Voice over LTE a.k.a. VoLTE is voice calling on our Digi 4G network. Yes, you know what that means, high quality voice
calls and shorter call set up times! And because we know you're all about that multi-tasking,
you can now surf or download while you're on a call! Talk about the best 4G network.

Do the right thing and VoLTE - The difference is clear
  • Crystal clear HD
    voice calls.

  • Super fast call
    set up times.

  • Use LTE voice and data
    at the same time.

How can I enjoy VoLTE today

We don't play favorites, so we made Digi VoLTE available for all our Digi postpaid,
prepaid and enterprise customers!

Find out if you're eligible for the VoLTE experience:
  • Your smartphone should
    be VoLTE compatible

  • Get your device updated
    to the latest firmware

  • Make calls within Digi
    4G coverage area

Can you VoLTE?

We're working to make Digi VoLTE available to everyone. But in the meantime, if you own any of these smartphones,
you're in luck because it's already activated with VoLTE!
  • iPhone 7 / 7 Plus

  • iPhone 6S / 6S Plus

  • iPhone 6 / 6 Plus

  • iPhone SE

  • Huawei Mate 9

How to activate VoLTE on your iPhone

Note: Customer must upgrade to iOS 10.1 to enjoy VoLTE.

Frequently Asked Questions

View FAQs for

What is VoLTE?
VoLTE is known as voice over LTE. The technology allows customer to enjoy high quality voice calls with almost no background noise.
What are the benefits of VoLTE?
The benefits of VoLTE are:
  • Crystal clear voice quality
  • Faster call set up time
  • Simultaneous LTE voice and data usage
 
Who can enjoy VoLTE service?
Digi VoLTE is available to all Digi postpaid, prepaid and business voice plan customers.
How much does it cost to use VoLTE?
There will be no additional charge for using VoLTE. You will still pay the same voice tariff fees regardless if you are on VoLTE or not.
Will VoLTE consume my current mobile Internet quota?
No. VoLTE service does not consume your existing mobile Internet quota.
How do I know I have VoLTE services on my phone?
Customers with compatible iPhones will notice that when they are making phone calls, the "4G" icon will be displayed.
Can I enjoy VoLTE when I am roaming outside Malaysia?
No. You are not able to enjoy VoLTE when you outside Malaysia at the moment.
What are the smartphones that can enjoy VoLTE in Digi today?
  • iPhone 7 / 7 Plus
  • iPhone 6s / 6s Plus
  • iPhone 6 / 6 Plus
  • iPhone SE
  • Huawei Mate 9
 
Note: The iPhones must be at iOS 10.1 or above to enjoy VoLTE.
What do I need to do to activate VoLTE?
The VoLTE activation is done automatically when your 4G sim card is inserted to a VoLTE certified phone. This is under the condition that you have updated to the latest smart phone firmware and is currently using a 4G sim card. If you are still unsure, please contact Digi customer service.
 
  • iPhones
    • Minimum iOS version is 10.1. To check iOS version
    • Settings -> General -> About -> Version
    • How to update to iOS 10.1
    • Settings -> General -> Software Update
    • How to turn VoLTE in iPhone
    • Settings -> Mobile Data -> Mobile Data Options - > Enable 4G - > Select Voice and Data
    • How to check if VoLTE is available
    • Settings -> General -> About -> Carrier
    • Tap on Carrier, it will change to IMS Status: Voice & SMS
How do I deactivate VoLTE?
You can disable VoLTE services via your smartphone device setting. If you are still having trouble disabling VoLTE, please do not hesitate to contact Digi customer service.
Enter an email address that you use frequently. The address should be in this format: username@youremail.com
Please enter your principal mobile number. Your principal mobile number must be at least 10 characters long. Your principal mobile number must be in this format: 01XXXXXXXXX