Welcome to the Digi family

You can manage your Digi Postpaid account by 2 simple ways.

Simply dial *128# to access the following

  • 1View your account info
  • 2Check your bill payment
  • 3Track your data usage anytime
  • 4Check your credit limit
  • 5Subscribe to Value Added Services (VAS)
  • 6Request for your phone settings

Register an account with MyDigi

Things you can do with MyDigi
Switch between, and
manage all of your
accounts that you have
with us.
See your remaining
balance, including how
much data you have left
at a glance.
Stay on top of your billed
amounts and pay them
with a single tap.
Buy Internet top-up and
other add-ons so you can
save even more.

Get it Now!

Here are 3 ways to get MyDigi
MyDigi accessible
from the web
iOS
Access MyDigi from
your iPhone
Android app on Google Play
Access MyDigi from
your Android device
 

Top 5 Digi user must know

Manage My Account

2 simple ways to check account information:

MyDigi

  1. Login to MyDigi here

*128# Quick Menu

*128# > My Account

Pay my bills now

Over 10 methods to make bill payment:

  • Auto billing
  • Online payment
  • Digi kiosk
  • Over-the-counter
  • Flexi e-load™
  • ATM
  • Cash deposit
  • Digi drop box
  • Mail in
  • Phone in
  • Mobile payment
  • MyDigi

My Credit Limit

  • 3 Ways to check my Digi Postpaid
    • Dial *128# to access My Account to check the credit limit
    • Log into MyDigi
    • Contact Digi Customer Service Helpline at 016-2211 800
 
  • Manage my credit limit through:
    • Walking into your nearest Digi Store
    • Contacting Digi Customer Service Helpline at 016-2211 800
    • Dropping an email to help@digi.com.my

Activation of International Roaming

Activate International Roaming to stay connected:

  • Established Digi users - If you have been with Digi for more than six (6) months

    To activate International Roaming:

    • Log into MyDigi OR
    • Contact Digi Customer Service Helpline at 016-2211 800 (when dialing from Malaysia) OR +6016-2211 800 (when dialing from abroad) OR
    • E-mail: help@digi.com.my
  • Standard Digi users - If you have been with Digi for less than six (6) months

    Before your travel, visit the nearest Digi store and bring along the following:

    • For Malaysians - Photocopy of NRIC and valid passport
    • For Non-Malaysians - Photocopy of passport/I-card/visa /work permit

    Kindly note that a deposit of RM 300.00 is also required for all Standard Digi user activations.

    If you're already abroad and require urgent activation:

    • Contact Digi Customer Service Helpline at +6016-2211 800 OR
    • E-mail: help@digi.com.my
  • MNP (Port-in/Switch) Digi users

    If you have switched to Digi for less than six (6) months and have had your International Roaming activated with your previous service provider:

    Before your travel, visit our Digi store and bring along the following supporting documents:

    • Photocopy of NRIC
    • Phone bill(s) from your previous provider, depicting International Roaming charges

    If you're already abroad and require urgent activation:

    • Contact Digi Customer Service Helpline at +6016-2211 800 OR
    • E-mail: help@digi.com.my

If you are new to the International Roaming service, please follow the instructions above for Standard Users.

Contact Digi

Digi is contactable via the following channels:

Find Digi on Facebook

Visit us on facebook and leave us a personal message if you require assistance!

Available Mon - Fri, 9am - 6pm.

Find Digi on Twitter

Send your enquiries and suggestions to @mydigi

Available Mon - Sat, 9am - 11pm.


Get the help and support you need via one of the following channels:

Digi Customer Service Helpline

Just call 016 2211 800 to speak to one of our friendly Customer Service Officers!

Digi Email Support

Send your questions to help@digi.com.my and we’ll get back to you as soon as we can.

Digi Store

Visit your nearest Digi Store for immediate assistance!

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