payment-view-your-bill

All you need to know about your Digi Bill

View your bill

Digi bill statements are released on a monthly basis, following a full month’s bill cycle. The date of issuance of the bill statement is dependent on when you first register for a mobile service plan with Digi.

Old Bill Statements

You can view your bill statements from the last 6 months on MyDigi, the self-service application that is accessible here.

Customers can request to view bill statements that are older than 6 months by contacting the Digi Helpline via Live Chat, e-mail, phone, or by walking in to any Digi Store nationwide. Please note an administration fee will be incurred for such a request.

If you haven’t signed up for MyDigi, just download the app here and register by creating a Telenor Connect ID or using your Digi mobile number.

English

Bahasa Malaysia

Chinese

Online Payment

Go to http://digi.my/payment to view your latest Digi bill statement. You will need to key in your Telenor Connect ID or mobile number to access the bill.

Email

During registration, you can request to have a copy of your Digi bill statement sent to your valid e-mail address.

To update your registered e-mail address, you can:

Contact us via Live Chat

Contact us via
Live Chat

E-mail to Digi Helpline

E-mail to Digi
Helpline help@digi.com.my

Walk in to any Digi Store nationwide

Walk in to
any Digi Store
nationwide

Paper Bill

You can request for a printed Digi bill delivered to your mailing address upon registration.

There will be a monthly fee of RM5 per Digi account if you request for Standard paper bills (no itemised billing details). Customers are encouraged to opt for electronic bills and download them for FREE via MyDigi.

To update your registered mailing address, please use the MyDigi app or web version.

SMS Bill

An SMS notification is the default way to update customers when their monthly Digi bill is ready for viewing.

You can choose your preferred language via the UMB menu.

Just dial *128*2*10# and choose your preferred language (English, Malay or Chinese) from the list.

 
Enter an email address that you use frequently. The address should be in this format: username@youremail.com
Please enter your principal mobile number. Your principal mobile number must be at least 10 characters long. Your principal mobile number must be in this format: 01XXXXXXXXX