Leverage your business with efficiency and practicality

Turn your vehicles into smart
business fleets

iFleet is an intelligent fleet tracking
for any large or small businesses.

iFleet Intelligent GPS Tracking & Fleet Management System

Improve productivity by letting iFleet help you to ensure every vehicle runs optimally by identifying cost saving actions.

Empowering your fleet

LOCATE INSTANTLY

With a few clicks you'll be able to locate your trucks instantly on your phone or computer, allowing you to plan routes better.

SAFETY FIRST

Make every trip safe as you receive alerts on driving behaviours. You'll also be ICOP compliant, helping you meet the core requirements for license renewals.

OPTIMIZE COST

iFleet helps you ensure every vehicle runs optimally by identifying cost saving actions from the fleet data that is being measured.

Our solution vs the rest

LOW CASH OUTLAY
LOW CASH OUTLAY

Start tracking with an affordable monthly fee and no other hidden costs. iFleet is inclusive of support and maintenance to give you peace of mind.

ACCIDENT RECONSTRUCTION REPORT
ACCIDENT RECONSTRUCTION REPORT

iFleet can reconstruct accidents via accurate geo-mapping from the use of up to 19 satellites to provide you with a full report.

BEST IN CLASS CONNECTIVITY
BEST IN CLASS CONNECTIVITY

Your subscription comes with reliable data connectivity. Your fleet can also roam worry-free in Singapore, Brunei, Thailand & Indonesia with a small fee.

WARRANTY AND SUPPORT
WARRANTY AND SUPPORT

iFleet warranty covers all damages and provides a one-to-one replacement nationwide, throughout the subscription period at no cost.

We serve customers across all industries

iFleet empowers businesses - big or small with a simple solution that helps reduce costs, improve vehicle utilisation, increase efficiency, reduce errors and accidents

Logistics
Logistics
emergency services
emergency services
transportation
transportation
construction
construction
services industry
services industry
retail
retail
cargo
cargo
goverment agencies
goverment agencies

How it works

SIGNUP INSTALL
SIGNUP & INSTALL

Experts will be dispatched to your premise to install and configure our iFleet solution into your fleet and IT system.

SIGNUP INSTALL
TRACK & MONITOR

Track your vehicles through the web, a tablet or your smartphone. You will have a complete overview of your fleet in real time.

SIGNUP INSTALL
VIEW REPORTS & INSIGHTS

iFleet's dashboard allows you to view and generate multiple reports that includes comprehensive data insights and actionable options needed to increase your fleet's efficiency.

Testimonials

Floor Culture Holdings Sdn Bhd

Jerry Tan
Director of Floor Culture

"I get 2X more wear from my tyres."

"Instant driver alerts save me 200 tyres a year."

"Vehicle tracking helps us reduce fuel wastage by 20%."

"I reduce late deliveries by 50% with instant driver alerts."

"50% better customer satisfaction from 50% more on time deliveries."

"The analytics provided by iFleet has helped to digitize and power our business much more efficiently."

"We are now able to save more time by avoiding traffic jams thanks to the Route Identification feature on iFleet."

"Our fuel cost decreased by 20%, while on-time delivery increased by 50%! All these since the adoption of iFleet!"

"iFleet's features such as Speed Recording and Engine Idling not only saves cost on resources but also contributes to less environmental pollution."

"Data transparency has positively impacted our company culture. Responsibilities are more clearly defined, and drivers are more alert and responsible on the road."

Easy Rides Services

Eric Lee
Founder of Easy Rides

"I can check on 100 cars in 10 minutes."

"iFleet does the work of 10 extra staff daily."

"Cut car servicing costs by 30% in 30 weeks."

"It's like having a personal patrol force 24/7."

"We increased manpower output by 3X with iFleet."

"I repossess 2 cars a week with 3 second accurate tracking."

"Monitoring speed-limits and driving behaviours have made our drivers more responsible."

"Being able to create a sub-account for investors to monitor our vehicles builds better trust in our services."

"iFleet's features like Real-time Tracking and Geo-fencing gives us and our investors a greater sense of security."

"iFleet has helped us reduce operation costs by 30%, thanks to the automated messages reminding us to service our vehicles."

"In the Car Rental industry, GPS vehicle tracking is essential. Since the adoption of iFleet, business has been moving forward more efficiently."

Logistics Worldwide Express (M) Sdn Bhd

Ng Shern Yau
Chief Operating Officer of Logistics Worldwide Express

"In 6 months, we saw a 90% drop in traffic summonses."

"Better route tracking results in more deliveries weekly."

"We save more just from monitoring a driver's behaviour."

"We achieve 100 deliveries a day with accurate route tracking."

"Tracking driver behaviour helps us track costs more efficiently."

"iFleet is affordable and the subscription model is a good way for us to try it out."

"iFleet is easy to install, which meant that our delivery vehicles could be fitted without any hassle."

"With iFleet, data is straightforward and readily available. Now we have something more accurate in terms of data collection."

"It was important for LWE to gain a better understanding of its drivers and using the analytics by iFleet, work out and maintain an effective cost per mileage, saving on overtime and time wastage."

"It's difficult to prevent errors from happening but using iFleet is the first step to minimize it as much as possible. With iFleet, savings are made, you get to understand your employees better and we can do so much more."

"Using iFleet has helped us improve and we look forward to having more talks (with our drivers) when it comes to teaching them to be more efficient and making decisions on the routes especially in traffic-heavy areas."

OmniTM - Virtual Phone System

Turn your smartphone into a virtual PABX phone system.

Omni is an all-in-one virtual business telephone system with a fixed line prefix
within your smartphones.

Omni Web Portal

Manage, set and monitor your business
phone system on the go.

Omni Mobile App

Turns your team smartphones into a
call centre

Omni Mobile App

Why choose the OmniTM virtual phone system?

Instead of the traditional keyphone or PBX system.

  • No Need to Invest in Telephones

    No Need to Invest in
    Telephones

    Use the ones you already have! You only need to download the mobile application to start using Omni Virtual Phone System.

  • A Powerful Solution at a Lower Cost

    A Powerful Solution at
    a Lower Cost

    Avoid paying thousands of Ringgit with our affordable plans.

  • Scalable to Your Company Needs

    Scalable to Your Company Needs

    From small start-ups to large companies. Omni has a package made for everyone, and it scales along with your company
    as you grow.

  • Work Anywhere You Want

    Work Anywhere You Want

    A virtual receptionist answers your phone calls and directs them to the right people no matter where they are located.

  • Your Personal Business Call Center

    Your Personal Business
    Call Center

    Avoid paying thousands of Ringgit with our affordable plans.

  • No Long-Term Contracts

    No Long-Term Contracts

    No commitments, cancel your subscription anytime. We believe that after you try out Omni, you'll never want to stop using it!

Pick up Your Office Calls Through OmniTM Mobile Application

You only need one app to discover all the features of a professional business phone system.

A smartphone as an office telephone

A smartphone as an office telephone

A smartphone as an office telephone

Forget about traditional telephones, all you need to do is download the Omni mobile application and use your smartphone to answer office calls.

A virtual receptionist to pick up calls

A virtual receptionist to pick up calls

A virtual receptionist to pick up calls

Your caller will be greeted with a pre-recorded message and be routed to your team member's extension line.

A local office number

A local office number

A local office number

Calls and SMSes to your customers will be delivered through a Malaysian office number to keep it professional.

Your voicemail in writing

Your voicemail in writing

Your voicemail in writing

Missed a call? If a caller left you a voicemail, Omni will capture it and turn it into text so you can read and respond on the go.

How it works

Just like how a receptionist would, but in your smartphone. Omni helps you to answer, redirect, and manage your calls professionally, no need for physical telephones.

Set up your office contact in minutes

Set up your office contact in minutes

Whenever someone dials your office contact, Omni will redirect
them to your team members automatically.

Your voicemail in writing

Your voicemail in writing

Missed a call? If a caller left you a voicemail, Omni will capture it and turn it into text so you can read and respond on the go.

No commitments, no contracts! Cancel your subscription anytime.

Sign Up Now

Cloud POS
Manage your business from the Cloud
Manage and track your sales from single or multiple outlets , and employee performance through
our cloud-based POS system.

Enjoy zero subscription Cloud POS software with Go Digi WiFi.
cloudpos
M2M
The more we communicate, the
more we get done.
This isn’t limited to humans. When machines
talk to machines, a more efficient transfer of
information happens, enabling better
management and troubleshooting on the go.

Some of our trusted partners are Sabah
Electricity, Sarawak Energy and TNB.
M2M
Leased Lines
A reliable connection is one that
grows with you.
Enjoy stable symmetrical upload and download
speeds on a secure private line that’s scalable
to your growing business needs.
Leased Lines

Interested?
Speak to us!

Leave your details and we’ll be in touch.
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By submitting the form, you consent to a Digi or
Digi Authorised Business Representative
contacting you about your request and sending
you additional information regarding our business
solutions and other service and product
promotions to the email address provided.

Can't wait? Call us now:

0162998888
Notes
 
Definition
 
Account(s)
means an account opened for the Customer with Digi (and/or its subsidiaries) for subscribing to the Service.
 
Activation/Activated
means the point in time when the said Service is activated in the Digi System.
 
Advance Payment
means the payment made by the Customer to Digi upon registration in relation to the settlement of the following Monthly Charges for the following month(s) subject to these Terms and Conditions.
 
Agreement
means the completed Corporate Individual and/or Company Registration Agreement including all unilateral amendments, variations, additions and deletions by Digi.
 
Additional Terms & Conditions apply.
 
Frequently Asked Questions

View FAQs for

1. Where can I sign up for the new Go Digi plans?
Sign-ups for the Go Digi 48, Go Digi 78, Go Digi 98, Go Digi 128, Go Digi 168 are available through appointed Digi Key Account Management (KAM) such as Corporate Account Managers (CAM), Biz Dealers, Telesales.
2. Who can sign up for the new Go Digi plans?
The new Go Digi plans are only applicable for businesses with a valid business registration number under The Companies Commission of Malaysia (SSM). Applicable for New/Port-in/Transfer of Ownership/Digi Postpaid to Digi Business/Prepaid to Postpaid/Existing (add lines)/Renewal. All submissions are subject to credit risk approval by Digi.
3. Is there a minimum criteria to sign up for Go Digi plans as a corporate customer?
Yes, you are required to sign a minimum of Go Digi 128 or a combination of any 2 (TWO) lines (mobile and broadband only).
4. If I wish to cancel my Digi Corporate Account, how do I go about the process?
In the event you wish to terminate the Service/line(s) in your Corporate Account with Digi, one (1) month advance notice in writing is required to be sent to our Business Support Centre. Thank you for your continuous support.
5. I own a foreign company registered overseas. Can I still subscribe to the new Go Digi plans?
Yes, you can. However, you may be required to pay an additional deposit of RM500 per line on top of the advance payment required.
6. The Go Digi 78, Go Digi 98, Go Digi 128, Go Digi 168 plans all come with unlimited voice calls and SMS. Can I really use them without any limits?
Unlimited Calls and SMS are strictly for standard person-to-person calls or texts; and not meant for any commercial/non-personal usages. For any excessive usage, or on suspicion of fraud, any illegal practice or unusual activity in respect of the Customer’s Account with Digi, Digi at its sole and absolute discretion reserves the right at any time without being liable to the Customer or any third party to discontinue, disconnect, interrupt, bar or suspend the service for such period of time as Digi shall deem fit. For more details on Fair Usage Policy, please visit http://new.digi.com.my/tnc/postpaid
7. If I sign up for Auto-Billing under the new Go Digi plans, what benefits do I enjoy?
You will receive a 5% discount on your monthly total bill for the first six (6) months of subscription when you sign up for Auto-Billing.
8. What is the Charging block for Go Digi plans?
The charging block for Go Digi plans, after you have exceeded your FREE monthly usage, is 30 seconds (excluding Go Digi plans with Unlimited Calls to all networks). Unlimited Calls to all networks excludes video calls, calls to special numbers, calls to toll-free 1-300 numbers and calls to 121 numbers.
9. What are the special rates for voice Calls made to selected numbers?
Please be informed that special rates will apply on voice Calls made to selected numbers. For the full list of numbers, kindly refer to the table below:

Premium Numbers:

  Peak Hours (7am - 6.59pm) Off Peak Hours (7pm - 6.59am)
800 30sen/min 15sen/min
1-300 30sen/min 15sen/min
1-800 FREE FREE
1-700 30sen/min 15sen/min
600-81 13sen/min 09sen/min
600-82 39sen/min 20sen/min
600-83 78sen/min 39sen/min
600-84 RM1.30/min 65sen/min
600-85 RM1.95/min 98sen/min
600-86 RM3.90/min RM1.95/min
Service Numbers:

    Peak Hours (7am - 6.59pm) Off Peak Hours (7pm - 6.59am)
110 Digi Customer Service Helpline FREE FREE
991 Civil Defense FREE FREE
994 Fire Brigade FREE FREE
995 Gas Emergency FREE FREE
999 Police & Ambulance FREE FREE
15999 NUR Hotline FREE FREE
1051 Time Announcement 30sen/min 15sen/min
103 Directory Enquiries RM2/call RM2/call
15454 Tenaga Nasional Berhad 30sen/min 30sen/min
10. How do I update Authorised Person's or Administrator's details?
Kindly get the Authorised person determined by your company and stipulated in the original Customer Registration Agreement to write in to our Business Support Centre at bsc@digi.com.my, to update the details and/or account information.
1. Where can I sign up for the new Go Digi WiFi plan?
You can sign up for Go Digi WiFi 68, Go Digi WiFi 108 or Go Digi WiFi 158 through Digi Key Account Managers (KAM), Digi Corporate Account Manager (CAM), and appointed Biz Dealers and Telesales.
2. Who can sign up for the new Go Digi WiFi plans?
Only businesses with a valid business registration number under The Companies Commission of Malaysia (SSM) can sign up for Go Digi WiFi, on the condition that it is a new registration. All submissions are subject to credit risk approval by Digi.
3. Is there a minimum criteria to sign up for Go Digi WiFi plans as a corporate customer?
Yes, you are required to sign a minimum of Go Digi WiFi 108 or a combination of any 2 (TWO) lines (mobile and broadband only).
4. I own a foreign company registered overseas. Can I subscribe to the new Go Digi WiFi plan?
Yes, you can. However, you may be required to pay an additional deposit of RM500 per line on top of the required advance payment.
5. For NEW line registration with a non-existing Digi Enterprise customer, is advance payment required?
Yes, advance payment is required for NEW registration on Go Digi WiFi if your company was not registered with Digi Enterprise previously. Kindly refer to the latest marketing update for advance payment amount.
6. I am given Unlimited Workday Internet on Go Digi 168. Is this quota really unlimited?
Yes, you are allowed to use this unlimited quota Mon - Fri from 9am - 6pm on Digi 4G network. However, this is subject to Digi’s current Fair Usage Policy (FUP). Please refer to the fair usage policy stated on the website at http://new.digi.com.my/ms/tnc/fair-usage-policy.
7. What happens when I exceed my monthly Mobile Internet Quota? Will I be charged for extra usage?
No, you will not be charged extra when you exceed your monthly Mobile Internet Quota. Your data service will be throttled until the next billing cycle. You can opt for our 10 day or monthly Internet Quota Add-Ons to continue surfing the Internet at regular speed, subject to the relevant terms and conditions.
8. Am I allowed to make calls and SMS using this broadband SIM? If YES, will I be charged?
You cannot make calls and SMS as the broadband SIM does not have call and SMS functionality. Digi reserves the right to suspend/terminate usage of broadband SIM on unauthorised devices.
9. For Go Digi plans, WhatsApp and WeChat are unlimited, is this applicable for Go Digi WiFi plans?
Yes, the WhatsApp and WeChat apps will be unlimited on Go Digi WiFi plans.
10. Where can I check my data usage and balance?
You can check via the MyDigi App.
11. It is mentioned that there is an additional RM20 discount for a purchase-with-purchase (PWP) with Go Digi 98, Go Digi 128 and Go Digi 168, is this applicable to all Go Digi WiFi plans? What are the criterias?
The RM20 additional discount is applicable for all Go Digi WiFi plans with the condition that the Go Digi WiFi plan is paired with Go Digi 98 and above. The offer limited to the purchase of ONE (1) broadband unit when you sign up for ONE (1) Go Digi 98 or Go Digi 128 or Go Digi 168.
1. What happens if I exceed my monthly Mobile Internet Quota? Will I be charged for extra usage?
No, you will not be charged extra when you exceed your monthly Mobile Internet Quota. Your data service will be throttled until the next billing cycle. You can opt for our 10 days or monthly Internet Quota Add-On to continue surfing the Internet at regular speed, subject to the relevant terms and conditions.
2. What is 4G Plus Internet?
4G Plus Internet is an additional quota given to customers from Mon – Fri between 9AM – 6PM on our high-speed 4G network. This quota is only usable on the 4G network with 4G devices. Upon depletion of 4G Plus Internet quota, the Internet quota from your standard internet bucket will be utilized.
3. I am given Unlimited 4G Plus Internet on Go Digi 168. Is this quota really unlimited?
Yes, you are allowed to use this unlimited quota from Mon – Fri between 9AM – 6PM on the Digi 4G network. However, this is subject to Digi’s current Fair Usage Policy (FUP). Please refer to the fair usage policy on our website for more details. http://new.digi.com.my/ms/tnc/fair-usage-policy
4. In the previous Biz SmartFree plans, whatsapp and wechat usage is unlimited. Is this offering still included?
Yes, we will still whitelist the whatsapp and wechat app for customer usage.
5. Where can I check my data usage and balance?
You can check your data usage and balance via the MyDigi App.
1. What is the Unlimited Singapore IDD about?
Unlimited Singapore IDD is a limited-time promotion that is applicable to calls made to Singapore from Malaysia on Go Digi 128 and Go Digi 168. Fair usage policy of 500 minutes is applicable. Other terms and conditions apply.
2. What is the FREE Go IDD bundle?
1 (ONE) Go IDD bundle will be included in Go Digi 128 and Go Digi 168 for FREE. You have an option to choose between Go IDD Asia or Go IDD World. Purchase of 2nd Go IDD bundle is at RM30/month. For example, if you’ve selected Go IDD Asia as your FREE bundle, you are allowed to purchase GO IDD World at RM30/month.
3. Can I subscribe to Go IDD Asia and subsequently change to Go IDD World and vice versa?
Yes, you are allowed to subscribe up to a maximum of 2 Go IDD bundles. However, change in subscription on your existing Go IDD bundle will require a RM10 processing fee and the monthly charges & minutes on your existing bundle will not be prorated.

Scenario 1:
Customer is subscribed to Go IDD Asia and would like to add on Go IDD World as a second subscription, no processing fee required.

Scenario 2:
Customer is subscribed to Go IDD Asia and would like to change to Go IDD World, a processing fee of RM10 is required.
4. Can I subscribe to two of the same Go IDD bundles? For instance, I want to purchase 2 Go IDD Asia bundles.
No, you are not allowed to subscribe to 2 similar Go IDD bundles under one rate plan. You are only allowed to subscribe to a maximum of 1 Go IDD Asia and 1 Go IDD World bundle.
5. Am I able to check my balance for Go IDD bundle? Where can I check this?
Yes, you are able to check your balance via the MyDigi app.
1. What is the FREE Go Roam bundle?
Go Roam Advance is included for FREE with Go Digi 128 and Go Digi 168 plans. However, Go Digi 78 and Go Digi 98 customers are allowed to sign up for Go Roam Basic and Go Roam Advance respectively at only RM10/month. Go Digi 168 customers can upgrade to Go Roam Premium at only RM10/month.
2. I am on Go Digi 48 and I am not entitled to subscribe to Go Roam bundle. Can I still roam?
Yes, you are allowed to roam on a pay-per-use rate. Subsequently, you can also opt for our daily unlimited Internet roaming (from RM36/country/day) or unlimited social messaging (RM10/24 hours) in/with selected countries/mobile operators. For more information, please visit our Roam Freely (http://new.digi.com.my/roaming/unlimited-internet-roaming-social-messaging) section.
3. What happens after I have fully utilised my Go Roam bundle? Am I still able to surf the Internet and make roaming calls?
You will be able to make and receive roaming calls at a pay-per-use rate. However, you are only able to surf the Internet by purchasing an additional roaming pass. Please log on to (http://new.digi.com.my/roaming/roaming-pass) section.
4. How can I purchase the additional roaming pass?
You will have to dial *800# shortcode to make the purchase.
5. Can I use the new Go Digi plans to access the Internet when I am roaming? Will I be charged extra?
Yes, you can use the new Go Digi plans to access the Internet when you are roaming. You can opt for the latest Go Roam bundle or subscribe to daily unlimited Internet roaming (from RM36/country/day) or unlimited social messaging (RM10/24 hours) in/with selected countries/mobile operators. For more information, please visit our Roam Freely (http://new.digi.com.my/roaming/unlimited-internet-roaming-social-messaging) section
6. Can I use the bundled minutes and SMS under the new Go Digi plans when I am roaming?
All minutes and SMS bundled under the new Go Digi plans are applicable for domestic usage only i.e. within the Malaysia network. Any usage on Roaming will be charged to your Go Roam bundle, roaming passes or as per standard rates based on a Pay-As-You-Use basis.
7. Am I able to check the balance of my Go Roam bundle? Where can I check this?
Yes, you can check your balance via the MyDigi App.
Category Usage Terms Covered by Go Roam Bundle?
Voice Calls Roaming Voice calls to Malaysia mobile and Malaysia fixed-line numbers (Call Home)
e.g. You are in Thailand and calling a Malaysia number
Roaming Voice calls to mobile number or fixed-line number of the country that you are visiting (Call Local)
e.g. You are in Thailand and calling a Thailand number
Receiving Voice calls when roaming in participating countries
Roaming Voice calls to any other international destinations' numbers besides Malaysia or the country that you are visiting
e.g. You are in Thailand and calling a Singapore number
X
Roaming Voice calls to premium or satellite numbers X
Voicemail, SMS, MMS Voicemail calls/retrieval when roaming X
Sending and receiving SMS when roaming X
Sending and receiving MMS when roaming X
Roaming Data Internet roaming (internet usage within the participating country and network)
Able to subscribe to the unlimited daily RM36 pass for the selected countries included the Go Roam bundle X
Able to subscribe to the unlimited daily RM36 pass for countries excluded from the Go Roam bundle
8. In order to enjoy the Go Roam bundle, must I select a single operator? What happens if I do not select the correct operator
Yes, in order to enjoy the Go Roam bundle, you must be hooked on to one of the operators based on the list below. If you do not select a preferred operator, data roaming is not allowed but you will still be allowed to make and receive calls based on pay-per-use charges.
Country Operators
Australia Telstra
Bangladesh Grameenphone
Brunei DST Com
Bulgaria Telenor
Cambodia Cellcard/Metfone
Denmark Telenor DK
Hong Kong SmarTone/HKCSL/HKT/3/CMHK
Hungary Telenor
Indonesia INDOSATOOREDOO/Telkomsel
Laos LoaTel/LAO GSM
Montenegro Telenor
Myanmar Telenor (TNM)
Norway Telenor
Pakistan Telenor
Philippines Smart/Globe
Serbia Telenor
Singapore StarHub/Singtel
Sweden Telenor
Taiwan Chunghwa
Thailand Dtac/DTN Trinet
Vietnam Viettel
China China Mobile (CMCC)
1. What is Go Roam with Roam Like Home – Thailand?
Go Roam Advance is included for FREE with Go Digi 128 and Go Digi 168 plans. However, Go Digi 78 and Go Digi 98 customers are allowed to sign up for Go Roam Basic and Go Roam Advance respectively at only RM10/month. Go Digi 168 customers can upgrade to Go Roam Premium at only RM10/month.

All Go Roam offers come with Roam Like Home – Thailand that provides additional data, unlimited calls and SMS when you roam in Thailand on Telenor Dtac network.
2. How can I enjoy Go Roam with Roam Like Home – Thailand?
First, you need to sign up to any of the Go Digi plan. For Go Digi 78 and Go Digi 98, you need to purchase Go Roam with Roam Like Home – Thailand pass at RM10/month. For Go Digi 128 and GO Digi 168, you will enjoy free Go Roam with Roam Like Home – Thailand pass upon signing up the rate plan.
3. How do I buy Go Roam with Roam Like Home – Thailand?
If you are our existing business customer, you can buy Go Roam with Roam Like Home – Thailand pass just by submitting a request via MyDigi Business Portal, drop us an inquiry form or call our business hotline.
4. What should I do before I start roaming in Thailand?
You need to make sure you are connected to Telenor Dtac network in Thailand before roaming. If you are not connected to Telenor Dtac network, you roaming consumption will be deducted from your Go Roam pass allocation.
5. What happens after I have fully utilised my Go Roam with Roam Like Home - Thailand? Am I still able to surf the Internet and make roaming calls?
You will be able to make and receive roaming calls at a pay-per-use rate. However, you are only able to surf the Internet by purchasing an additional roaming pass. Please log on to (https://www.digi.com.my/shop/roaming-idd/roaming) section.
6. How can I purchase the additional roaming pass?
You will have to dial *800# shortcode to make the purchase.
7. Can I use the new Go Digi plans to access the Internet when I am roaming? Will I be charged extra?
Yes, you can use the new Go Digi plans to access the Internet when you are roaming. You can opt for the latest Go Roam with Roam Like Home – Thailand bundle or subscribe to daily unlimited Internet roaming (from RM36/country/day) or unlimited social messaging (RM10/24 hours) in/with selected countries/mobile operators. For more information, please visit our (https://www.digi.com.my/shop/roaming-idd/roaming) section.
8. Can I use the bundled minutes and SMS under the new Go Digi plans when I am roaming?
All minutes and SMS bundled under the new Go Digi plans are applicable for domestic usage only i.e. within the Malaysia network. Any usage on Roaming will be charged to your Go Roam with Roam Like Home- Thailand bundle, roaming passes or as per standard rates based on a Pay-As-You-Use basis.

For roaming in Thailand on Telenor Dtac network, you can enjoy unlimited calls and SMS.
9. Am I able to check the balance of my Go Roam bundle? Where can I check this?
Yes, you can check your balance via the MyDigi App.
10. In order to enjoy the Go Roam with Roam Like Home – Thailand bundle, must I select a single operator? What happens if I do not select the correct operator?
Yes, in order to enjoy the Go Roam with Roam Like Home- Thailand bundle, you must be hooked on to one of the operators based on the list below. If you do not select a preferred operator, data roaming is not allowed but you will still be allowed to make and receive calls based on pay-per-use charges.

Country Operators
Australia Telstra
Bangladesh Grameenphone
Brunei DST Com
Bulgaria Telenor
Cambodia Cellcard/Metfone
Denmark Telenor DK
Hong Kong SmarTone/HKCSL/HKT/3/CMHK
Hungary Telenor
Indonesia INDOSATOOREDOO/Telkomsel
Laos LoaTel/LAO GSM
Montenegro Telenor
Myanmar Telenor (TNM)
Norway Telenor
Pakistan Telenor
Philippines Smart/Globe
Serbia Telenor
Singapore StarHub/Singtel
Sweden Telenor
Taiwan Chunghwa
Thailand Dtac/DTN Trinet
Vietnam Viettel
China China Mobile (CMCC)
11. What usage does Go Roam with Roam Like Home Thailand bundle cover?
  • Roaming Voice calls to Malaysia mobile and Malaysia fixed-line numbers (Call Home).
  • Roaming Voice calls to mobile number or fixed-line number of the country that you are visiting (Call Local).
  • Receiving Voice calls when roaming in participating countries.
  • Internet roaming (Internet usage within the participating country and network).
  • Additional roaming data when roaming ON Dtac Network in Thailand
  • Unlimited Calls to Malaysia, calls within visiting country and receiving calls when roaming ON Dtac Network in Thailand
  • Unlimited SMS when roaming ON Dtac Network in Thailand
12. What usage does Go Roam with Roam Like Home Thailand bundle not cover? This bundle does not cover following usages:
  • Roaming voice calls to any other International destinations numbers besides Malaysia or the country that you are visiting.
  • Roaming voice calls to premium or satellite numbers.
  • Voicemail calls / retrieval when roaming.
  • Sending and Receiving MMS when roaming.
  • Additional roaming data when roaming NOT on Dtac Network in Thailand
  • Unlimited Calls to Malaysia, calls within visiting country and receiving calls when roaming NOT on Dtac Network in Thailand
  • Unlimited SMS when roaming NOT on Dtac Network in Thailand
13. I am on Go Digi 48 and I am not entitled to subscribe to Go Roam bundle. Can I still roam?
Yes, you are allowed to roam on a pay-per-use rate. Subsequently, you can also opt for our daily unlimited Internet roaming (from RM36/country/day) or unlimited social messaging (RM10/24 hours) in/with selected countries/mobile operators. For more information, please visit our Roam Freely (http://new.digi.com.my/roaming/unlimited-internet-roaming-social-messaging) section.

Category Usage Terms Covered by Go Roam with Roam Like Home- Thailand Bundle?
Go Roam Voice Calls Roaming Voice calls to Malaysia mobile and Malaysia fixed-line numbers (Call Home)
e.g. You are in Thailand and calling a Malaysia number
Roaming Voice calls to mobile number or fixed-line number of the country that you are visiting (Call Local)
e.g. You are in Thailand and calling a Thailand number
Receiving Voice calls when roaming in participating countries
Roaming Voice calls to any other international destinations' numbers besides Malaysia or the country that you are visiting
e.g. You are in Thailand and calling a Singapore number
X
Roaming Voice calls to premium or satellite numbers X
Go Roam Voicemail, SMS and MMS Voicemail calls/retrieval when roaming X
Sending and receiving SMS when roaming X
Sending and receiving MMS when roaming X
Go Roam Roaming Data Internet roaming (internet usage within the participating country and network)
Able to subscribe to the unlimited daily RM36 pass for the selected countries included the Go Roam with Roam Like Home - Thailand bundle X
Able to subscribe to the unlimited daily RM36 pass for countries excluded from the Go Roam with Roam Like Home - Thailand bundle
Roam Like Home – Thailand

Voice Calls
Roaming Voice calls to Malaysia mobile and Malaysia fixed-line numbers (Call Home) on Telenor Dtac network
e.g. You are in Thailand and calling a Malaysia number
Roaming Voice calls to mobile number or fixed-line number of the country that you are visiting (Call Local) on Telenor Dtac network
e.g. You are in Thailand and calling a Thailand number
Receiving Voice calls when roaming in participating countries
Roaming Voice calls to any other international destinations' numbers besides Malaysia or the country that you are visiting
e.g. You are in Thailand and calling a Singapore number
X
Roaming Voice calls to premium or satellite numbers X
Roam Like Home – Thailand

SMS
Sending and receiving SMS when roaming in Thailand on Telenor Dtac network
Roam Like Home – Thailand

Roaming Data
Internet roaming (internet usage within the participating country and network) on Telenor Dtac network
Able to subscribe to the unlimited daily RM36 pass for the selected countries included the Go Roam with Roam Like Home - Thailand bundle X
Able to subscribe to the unlimited daily RM36 pass for countries excluded from the Go Roam with Roam Like Home - Thailand bundle
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