Digi Prepaid™
30% discount with biGBonus 4G Phone Bundle
Get these phones for less, plus 180GB FREE Internet with no monthly commitment, only with Digi Prepaid
 
Digi Prepaid™
Your Internet, your way!
Add on as you wish with 2GB high-speed Internet at RM3 daily. Now that’s true freedom to Internet!
*Terms and conditions apply
 
Digi Prepaid™
So many things to Internet, so little price to pay
#JomInternet with our monthly Internet plan! On top of 35GB Internet, get FREE 10GB for video and music streaming from Digi Prepaid LiVE!
Fantastic offer for Asian drama lovers
Catch your K-drama idols and more in HD with subtitles on Viu. For just RM5/month, you get Premium Access and 5GB Internet.
Digi Prepaid™
Keep your number and switch to Digi today
Switch to Digi and get your SIM delivered to you for free!
*Terms and conditions apply
 

Switch to Digi today to enjoy
FREE SIM delivery!*

RM0
RM0
Port-in Digi Prepaid LiVE Port-in Digi Prepaid BEST
*Just pay RM1 and get it credited back to your account upon successful port-in.

Talktime Services™

Talktime Transfer™
Give Prepaid credit to a Digi Prepaid™ user!
Learn More
Talktime Advance™
Borrow Prepaid credit from Digi.
Learn More
Super Long Life™
Extend your account validity for 1 day with just RM1.
Learn More
Talktime Transfer™ International
Give Prepaid credit to another Prepaid user on a
foreign network overseas.
Learn More

Exclusive offering for the respective country



  • Indonesia
    Indonesia
  • Bangladesh
    Bangladesh
  • India
    India
  • Nepal
    Nepal
  • Pakistan
    Pakistan
  • Myanmar
    Myanmar
  • Philippines
    Philippines
  • Thailand
    Thailand
  • China
    China
  • Vietnam
    Vietnam
Notes

Digi Prepaid LiVE – Terms & Conditions

  • Subject to Digi's approval, an existing subscriber can change to this new Digi Prepaid LiVE to enjoy greater savings. The Subscriber is not allowed to move back to their old plan after the upgrade.
  • To change to this Digi Prepaid LiVE, the Subscriber is required to key in *128*1*4# and press 'SEND'/'CALL', then select Digi Prepaid LiVE. Upgrades can also be performed online by registering and logging in to Online Customer Service (OCS Login). Alternatively, the Subscriber can upgrade by calling 016-221 1800 and follow the step-by-step instructions given by the automated phone system.
  • In the event a Subscriber chooses to change his/her existing plan to this Digi Prepaid LiVE, any existing freebies shall be forfeited and a Subscriber is not entitled to any form of compensation for such forfeiture. The Subscribers under this Digi Prepaid LiVE shall not be able to activate multi-party conferencing.
  • Additional Terms & Conditions apply.

Digi Prepaid Best – Terms & Conditions

  • Subject to Digi's approval, an existing Subscriber can choose this Digi Prepaid Best to enjoy greater savings. The Subscriber is not allowed to move back to their old plan after the upgrade.
  • To upgrade to this Digi Prepaid Best, the Subscriber is required to key in *128*1*4# and press SEND/CALL, then select Digi Prepaid Best. Upgrades can also be performed online by registering and logging in to Online Customer Service (OCS Login). Alternatively, the Subscriber can upgrade by calling 016-221 1800 and follow the step-by-step instructions given by the automated phone system.
  • If the Subscriber change his/her call plan from this Digi Prepaid Best to another approved Digi Prepaid™ plan, total usage and GPRS usage counters will be reset. All other freebie buckets are subject to be reset automatically.
  • Additional Terms & Conditions apply.

For other Digi Prepaid Plans

  • Effective 29 August 2017, the call and SMS rates of other Digi Prepaid plans (except Digi Prepaid LiVE and Digi Prepaid Best) will be revised.
Frequently Asked Questions

View FAQs for

1. What are the unique selling points of Digi Prepaid LiVE™?

Digi Prepaid LiVE™ gives you:

-Free 10GB High Speed Internet for Video and Music Monthly for YouTube, Spotify and many more partners
-Free Calls and SMS to 6 Buddyz
-Free Basic Internet

2. Who is eligible to buy Digi Prepaid LiVE™?

Any new/existing prepaid subscriber.

3. I am an existing Digi Prepaid subscriber, can I switch my line to Digi Prepaid LiVE™ and maintain my current mobile number (change of plan)?

Yes, only existing Digi Easy and Smart prepaid subscribers can convert to Digi Prepaid LiVE™. There are no charges to convert to Digi Prepaid LiVE™. To change your plan, just dial *128*1*4#. However, note that any internet plan subscription, FREE data and existing Buddyz configured will be reset.

4. I am not a Digi Subscriber, can I switch to Digi Prepaid LiVE™ and maintain my current mobile number (Mobile Number Portability – MNP)?

Yes, you may port–in to Digi Prepaid LiVE™ and still keep your number. MNP is now available online.

5. I am a Digi Postpaid™ subscriber, can I change to Digi Prepaid LiVE™ (Postpaid to Prepaid conversion)?

Yes, you may perform Digi Postpaid™ to Digi Prepaid LiVE™ conversion. To perform conversion, just head over to any Digi Stores.

6. How much is the Digi Prepaid LiVE™ pack?

RM8 inclusive of 6% GST and it comes with RM5 credit in main balance with 5 days validity. However, there will be no charges if you are converting from a Digi postpaid line or if you port in from another Telco. In this case, there will no credit pre-loaded.

7. How do I perform a first call activation on Digi Prepaid LiVE?

Once you have successfully completed the registration process, you can proceed to make your first call on your newly registered Digi Prepaid LiVE by dialing any number. You will be asked to select your preferred language and your Digi Prepaid SIM will be activated with this call.

8. Does the Free Basic Internet come with a quota?

Yes, you will have a monthly quota of 500MB for Free Basic Internet.

9. What happens when my Free Basic Internet quota ends?

Once your Free Basic Internet ends, you will not be able to use your Internet. You may purchase additional internet via *116#

10. What can I use my Free Basic Internet for?

You may use Free Basic Internet to chat via social apps such as WhatsApp, WeChat, Line and more. You can also perform light browsing such as Facebook light and many other mobile sites

11. What is the speed of the Free Basic Internet?

The speed of the Free Basic Internet is 64kbps.

12. Do I need to redeem Free Basic Internet?

No redemption is required.

1. How can I redeem my FREE 300MB quota (7 days) + 2.5GB Video and Music Internet (7 days)?

To redeem, download MyDigi or dial *888*1#. You will only need to redeem once.

2. Which video and music streaming apps / websites are covered by Video and Music Internet?

You can use your free Video and Music Internet to stream on YouTube, YouTube Gaming, Twitch, iflix, Astro GO, tonton, dimsum, Spotify, JOOX and Smule.

3. What is the validity of the 2.5GB video and music Internet?

Upon once-off redemption of the 2.5GB video and Music Internet, it comes with 7 days validity. The quota is refreshed every 7 days which means subscribers will enjoy a brand new 2.5GB Video and Music Internet. However, you must stay active to use it.

4. How do I check the reset date and balance of my 2.5GB Video and Music Internet?

You can check your reset date and balance in MyDigi app or dial *200*1#.

1. What is Buddyz™?

Buddyz™ is a key feature of the Digi Prepaid LiVE™ plan, where you are able to enjoy Free 1,000 mins calls and 1,000 SMS to your friends & family who are on a Digi line.

2. How many Buddyz™ can I have?

You can have up to a maximum of 6 Buddyz™.

3. How do I set up Buddyz™?

You can set up using MyDigi app or dial *128*1*8# and key the selected Digi numbers to enjoy 1,000 mins calls and 1,000 SMS.

4. Is there a charge to set up Buddyz™?

Configuration of first 6 Buddyz™ is FREE. Any subsequent changes will be charged RM10 each time.

5. How much would I be charged if I exceed the 1,000 minutes or 1,000 SMS?

You will be charged RM0.30 per minute (60-sec charging block) and RM0.20 per SMS.

1. I am a Digi Prepaid LiVE™ subscriber, can I subscribe to the Super Long Life service to extend my credit validity?

Yes, the following Super Long Life service is available for Digi Prepaid LiVE™ subscribers - RM1 for a 1-day validity extension.

2. Will I be able to get a Digi Talktime Advance credit loan when my balance is low?

Yes. You will be able to get a Talktime Advance of RM3 with 2 days validity, subject to the following conditions.
a) A service fee of RM0.80 will be charged per transaction.
b) Your tenure must be more than 4 months.
c) Your account must be active.
d) Your account balance must not be RM0.00 and less than RM3.00.
e) You do not have and outstanding loan amount.
f) The loan and service fee amount will be automatically deducted from your next reload.
 

3. Will I be able to transfer credit via Digi's Talktime Transfer (local and international) service?

No. You will not be able to perform Talktime Tranfers on this plan.

4. How do I subscribe to any of the Talktime services mentioned above?

Dial *128*1*7# and select your talktime services.

1. What is new with the all-new Digi Prepaid BEST™?

The all-new Digi Prepaid BEST™ comes with new and enhanced features such as:
  • Best direct call rates to 10 countries (Indonesia, Bangladesh, Nepal, India, Myanmar, Pakistan, Philippines, Thailand, China and Vietnam)
  • Spend RM1 on IDD and get free 1GB high-speed Internet usage per day
  • Free 1GB high-speed Internet every day from 12AM – 8AM

2. What is the retail price of the all-new Digi Prepaid BEST™?

The all-new Digi Prepaid BEST™ retails for RM8 (inclusive of GST).

3. What is preloaded into the all-new Digi Prepaid BEST™?

The all-new Digi Prepaid BEST™ is preloaded with RM5.00 credit (valid for 10 days) and 300MB high-speed Internet (valid for 7 days).

4. What are my next steps after purchasing the Digi Prepaid BEST™ starter pack?

To start enjoying all the features that come with your Digi Prepaid BEST™, you will first need to complete the registration process and perform a first call activation in order to activate your new SIM.

5. How do I register my Digi Prepaid BEST™?

If you purchase Digi Prepaid BEST™ via Digi Store Online, you will be required to register at checkout.
If you purchase Digi Prepaid BEST™ from Digi outlets, our sales personnel will assist you with the registration process upon your purchase. You will be required to provide personal details (i.e Malaysian IC or Passport).

6. How do I perform a first call activation on my Digi Prepaid BEST™?

Once you have successfully completed the registration process, you can proceed to make your first call on your newly registered Digi Prepaid Best by dialing any number. You will be asked to select your preferred language and your Digi Prepaid SIM will be activated with this call.

7. Why can’t I see my FREE 300MB high-speed Internet?

You will need to redeem this free Internet via the MyDigi app or by dialing *888*1#. Upon redemption, you will also be granted with FREE 1GB high-speed Internet every day (12AM – 8AM).

8. How do I access my account information?

You can access your account information via:
  • MyDigi app; or
  • Dial *128#; or
  • For Internet balance only, dial *200#

9. How do I reload my Digi Prepaid BEST™?

You can reload via:
  • Digi Store Online; or
  • MyDigi app; or
  • UMB code by dialing *123*Reload PIN# after purchasing a reload coupon from Digi outlets or our partner merchants.

10. Where can I get the all-new Digi Prepaid BEST™?

You can get the all-new Digi Prepaid BEST™ online at Digi Store Online or from all Digi outlets nationwide.

11. I am an existing Digi Prepaid subscriber, can I upgrade my current Digi Prepaid plan into the all-new Digi Prepaid BEST™ plan?

Yes, you may perform a Change of Plan (COP) to this all-new Digi Prepaid BEST™ plan by dialing *128*1*4#. You must have less than 60 days of validity in your account to perform this Change of Plan request.

12. Is there any charge when performing a Change of Plan?

No, it is FREE!

13. I am currently subscribing to prepaid service from another telecommunication provider, can I switch to the all-new Digi Prepaid BEST™?

Yes you can! To initiate the porting process, just visit Digi Store Online or walk in to your nearest Digi retail stores.
 

1. What does the Best Direct Call rates to 10 countries feature offer?

Digi Prepaid BEST™ offers the same rates for direct calls as Budget IDD 133 to 10 countries. Hence, Digi Prepaid BEST™ customers are able to enjoy premium direct call voice quality at affordable rates. For the full list of rates and countries, please refer to table below:
Indonesia 26 Sen  
India 12 Sen  
Nepal 50 Sen  
Philippines 56 Sen  
China 16 Sen  
Vietnam 34 Sen  
Bangladesh 10 Sen Telenor Friends™ 7 Sen
Myanmar 86 Sen
Pakistan 35 Sen
Thailand 36 Sen
*Rates displayed are per minute with a 30-sec charging block

2. What are the call rates to other countries?

Standard IDD call rates to other countries apply. Kindly refer to our International Calls website for more info on IDD rates to other countries.

3. Is Budget IDD 133 still available?

Yes, you will still be able to use Budget IDD 133 with Digi Prepaid BEST™; however, we recommend that you use direct call for the 10 countries listed in Q1 to enjoy better call quality at the same rate.

1. What is this FREE 1GB high-speed Internet about?

As a Digi Prepaid BEST™ customer, you stand to enjoy FREE 1GB high-speed Internet when you spend a total of RM1/day on IDD. This free Internet is valid on the same day until 11.59PM.

2. How do I get this free 1GB high-speed Internet?

Simply perform the following steps to get your free 1GB high-speed Internet:
Step 1: Spend a total of RM1 on IDD calls (direct call or Budget IDD 133) in a day. You will be sent an SMS notification that you have received a token to redeem the free 1GB high-speed Internet
Step 2: Redeem your free 1GB high-speed Internet via the MyDigi app or via UMB by dialing *888*1# . Note that redemptions must be made on the same day.

3. How will I know if I have spent RM1 on IDD in a day?

Don’t worry, you will receive SMS reminders when your IDD spending has reached RM0.50 and RM1.00 respectively in a day.

4. What types of IDD spending are included in this RM1 daily IDD usage?

Only IDD voice calls to these 10 countries, i.e. Indonesia, Bangladesh, Nepal, India, Myanmar, Philippines, Thailand, Pakistan, China and Vietnam that utilise your main credit balance will count as part of your daily IDD usage. Other IDD usages such as Free IDD minutes, Free IDD credit, Free Airtime Usage, Super Deals, Internet Plus Plan, international SMS, international MMS and international video calls are excluded.

5. Do I need to redeem this free 1GB high-speed Internet each time I fulfill the daily IDD spend?

Yes, you will need to redeem your free 1GB high-speed Internet each time you receive an SMS notification that you have spent RM1 on IDD in a day.

6. If I spend RM2 on IDD in the same day, will I get free 2GB high-speed Internet?

No, you are only allowed to redeem a maximum of free 1GB high-speed Internet every day.

7. Can I accumulate my IDD spends in a day, i.e RM0.40 in the morning and RM0.80 in the afternoon, in order to qualify for the free 1GB high-speed Internet?

Yes, as long as you spend a total of RM1 on IDD in a day, you are entitled for the free 1GB high-speed Internet.

8. How will I know if my redemption is successful ?

Upon successful redemption, you will see “Free Internet (RM1 daily IDD)” displayed under your Internet quota balance on the MyDigi or via UMB by dialing *200*1#.

9. I received an SMS notification today to redeem the free 1GB high-speed Internet, can I redeem it tomorrow?

No, redemption must be made as soon as you receive the SMS notification. If no redemption is made before 11.59PM the same day, the free 1GB high-speed Internet will be forfeited.

10. What can I use this free 1GB high-speed Internet on?

This free 1GB high-speed Internet can be used for all types of Internet usage and is delivered on a best-effort basis.

11. How do I check my free Internet quota?

You can check your free Internet quota via the MyDigi or via UMB by dialing *200*1#.

12. Can I accumulate / bring forward / rollover my unused quota?

No, any balance/unused quota will be forfeited every day at 11.59PM.

1. What is this FREE 1GB high-speed Internet (12AM-8AM) about?

As a Digi Prepaid BEST™ customer, you will enjoy FREE 1GB high-speed Internet every day between 12AM to 8AM, as long as your Digi Prepaid BEST™ account is active (i.e. account is not suspended).

2. How do I get this free 1GB high-speed Internet (12AM-8AM)?

Once you have activated your Digi Prepaid BEST™ by making the first call activation, you can redeem this free 1GB high-speed Internet (12am-8am) via the MyDigi app or via UMB by dialing *888*1#.

3. Do I need to redeem this free 1GB high-speed Internet (12AM-8AM) every day?

No, you only need to redeem it once to automatically enjoy the free 1GB high-speed Internet (12am-8am) every day.

4. How will I know if I have activated this free 1GB high-speed Internet (12AM-8AM)?

Upon successful redemption, you will see “Free 1GB everyday (12AM-8AM)” displayed under your Internet quota balance in the MyDigi or via UMB by dialing *200*1#.

5. What can I use this free 1GB high-speed Internet (12AM-8AM) on?

This free 1GB high-speed Internet (12AM-8AM) can be used for all types of Internet usage and is delivered on a best-effort basis.

6. How do I check my free Internet quota?

You can check your free Internet quota via the MyDigi or via UMB by dialing *200*1#.

7. Can I accumulate / bring forward / rollover my unused quota?

No, any balance/unused quota will expire every day at 11.59PM and a fresh 1GB high-speed Internet quota will be granted to you at 12.00AM.

1. What is this FREE IDD Calls to Indonesia and Nepal offer about?

Digi Prepaid BEST™ customers who reload a total of RM10 a week will be rewarded with a token that can be used to redeem either 30 IDD minutes to Indonesia, or 20 IDD minutes to Nepal. These FREE IDD minutes can be used to call numbers in Indonesia or Nepal every day from 12AM to 8AM and is valid for 7 days.

2. How do I get the free IDD calls to Indonesia and Nepal?

Simply perform the following steps to get your free IDD calls to Indonesia and Nepal:
Step 1: Reload a total of RM10 in a week (from Monday to Sunday). You will be sent an SMS notification that you have received a token to redeem the free IDD minutes
Step 2: Redeem your free IDD minutes via the MyDigi app or via UMB by dialing *888*1#. Note that redemptions must be made within 5 days of receiving the SMS notification.

3. How will I know if I have reloaded a total of RM10 in a week?

Don’t worry, you will receive SMS reminders when you have reloaded a total of RM5.00 and RM10.00 respectively in a week.

4. Do I need to redeem the free IDD minutes each time I fulfill the total reload amount in a week?

Yes, you will need to redeem your free IDD minutes each time you receive an SMS notification that you have reloaded a total of RM10 in the same week. You will have 5 days to redeem the free IDD minutes upon receipt of the SMS notification.

5. How will I know if the redemption is successful?

Upon successful redemption, you will see “Indonesia mins (12AM-8AM)” or “Nepal mins (12AM-8AM)” displayed under your free IDD minutes balance on the MyDigi or via UMB by dialing *128*1*5#.

6. If I reload a total of RM30 in a week, will I get free 90 IDD minutes to Indonesia or 60 IDD minutes to Nepal?

No, you are only allowed to redeem a maximum of free 30 IDD minutes to Indonesia or 20 IDD minutes to Nepal in the same week.

7. What will happen if I do not redeem the free IDD minutes within 5 days after receiving the SMS notification that I have reloaded a total of RM10 in week?

The free IDD minutes will be forfeited after 5 days.

8. Can I use the free IDD minutes on calls to other countries?

No, the free IDD minutes can only be used to make calls to either Indonesia or Nepal.

9. Can I use the free IDD minutes outside the 12AM-8AM time band?

No, the free IDD minutes can only be used between 12AM-8AM. Any calls made outside of these hours will be charged at Direct Dial rates.

10. Can I use the free IDD minutes to make direct calls?

Yes, the free IDD minutes can be used to make direct calls or Budget IDD 133 calls to Indonesia or Nepal with a 60-second charging block.

11. What is the validity period of the free IDD minutes?

The free IDD minutes are valid for 7 days upon redemption.

12. Can I accumulate / bring forward / rollover the unused free IDD minutes?

No, any balance/unused free IDD minutes will be forfeited at the end of the 7th day at 11.59PM.

13. How do I check the balance of my free IDD minutes?

You can check the balance of your free IDD minutes via the MyDigi or via UMB by dialing *128*1*5#.

1. What are the local call and SMS rates for Digi Prepaid BEST™?

Please refer to the table below:
Type of service Rates / Charges
Call (all networks) RM0.12/30 seconds
SMS (all networks) RM0.12/SMS (160 characters)
Video Call (all networks) RM0.30/minute
MMS (all networks) RM0.50/MMS
Digi Prepaid BEST™ also offers the best call and SMS rates to 20 Kawans as below:
Type of service Rates / Charges
Call (all networks) RM0.06 / 30 seconds
SMS (all networks) RM0.06/ SMS (160 characters)

2. What is 20 Kawans?

20 Kawans is a feature of Digi Prepaid BEST™ that allows you to enjoy lower rates on local calls and SMS-es to 20 of your favourite friend’s & family’s phone numbers. It consists of 10 Digi numbers and 10 non-Digi numbers.

3. How do I register my friends’ & family’s numbers into my Kawan list?

You can do it on MyDigi or via UMB by dialing *128*1*8#.

4. Are there any charges to maintain the Kawan list?

The first setup of 10 Digi and 10 non-Digi numbers to your Kawan list is absolutely free of charge! Any changes to the original 20 Kawan numbers will be charged at RM2 for each number that is newly added into your Kawan list.

1. What can I use my Free Basic Internet on?

You may use your Free Basic Internet to chat on social apps such as WhatsApp, WeChat, Line and more. You can also perform light browsing on certain mobile sites like Facebook Lite and many others. Please be informed that all free Internet services are delivered on a best-effort basis.

2. What is the speed of my Free Basic Internet?

The speed of your Free Basic Internet is 64kbps.

3. Does the Free Basic Internet come with a quota?

Yes, you will have a monthly quota of 500MB for Free Basic Internet and this quota will be reset on the 1st of every month.

4. What happens when I use up my Free Basic Internet quota?

Once your Free Basic Internet is used up, you will not be able to use the Internet. You may purchase additional Internet via MyDigi or UMB by dialing *116#.

5. Do I need to redeem the Free Basic Internet?

No redemption is required for Free Basic Internet.

1. What are the validity extension services available for Digi Prepaid BEST™?

Digi Prepaid Best™ offers the following Super Long Life services for extending your account validity:
  • RM1 for a 1-day validity extension
  • RM68 for a 180-day validity extension
  • RM108 for a 365-day validity extension

2. Will I be able to get a Digi Talktime Advance credit loan when my balance is low?

Yes. You will be able to request for a Talktime Advance credit of RM3 with 2-day validity, subject to the following conditions:
  • a) A service fee of RM0.80 will be charged for every successful transaction
  • b) You must be with Digi for at least 4 months and above
  • c) Your account must be active at the point of transaction
  • d) Your credit balance must be between RM0.01 to RM3.00
  • e) You do not have an outstanding loan amount
The credit loan and service fee amount will be automatically deducted from your next reload.

3. Will I be able to transfer credit via Digi’s Talktime Transfer for local and international services?

Yes, you will be able to do so.

4. How do I subscribe to any of the Talktime services on my Digi Prepaid Best™ plan?

Please dial *128*1*7# and select your desired talktime service. 
 
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