program-phone-freedom-365

The iPhone family. For you, you, and you.
RM0 Upfront Payment. 0% Interest Fee. FREE Phone Upgrade. Optional 365 Phone Protection.
Pair your iPhone with Apple Watch Series 4 today!
Asus ROG Phone.
Only with Digi.
Level up with the best phone ownership programme today!

The all-new PhoneFreedom 365

Introducing the best phone ownership programme designed to give you the total freedom.
Everything in iPhone XS. Now in the hands of everyone.
Everything in iPhone XS. Now in the hands of everyone.
*Find out more about Digi Shield

Be one of the first to own the latest smartphones with PhoneFreedom 365!

No upfront payment and 24 months interest free instalment plan makes
smartphone affordable for Digi customers.

iphone_xsMax
iPhone Xs Max
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
64GB
(RRP: RM5,399)
N/A 194 190 187
256GB
(RRP: RM6,099)
N/A 220 216 213
512GB
(RRP: RM7,049)
N/A 256 252 249
*This model qualifies for a free phone upgrade between months 18 - 24
iphone_xs
iPhone Xs
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
64GB
(RRP: RM4,999)
N/A 177 173 170
256GB
(RRP: RM5,699)
N/A 203 199 196
512GB
(RRP: RM6,649)
N/A 239 235 232
*This model qualifies for a free phone upgrade between months 18 - 24
iphone_xr
iPhone XR
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
64GB
(RRP: RM3,599)
N/A 124 120 117
128GB
(RRP: RM3,849)
N/A 133 129 126
256GB
(RRP: RM4,299)
N/A 150 146 143
*This model qualifies for a free phone upgrade between months 18 - 24
Asus ROG
Asus ROG
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
128GB
(RRP: RM3,499)
N/A 126 117 105
*This model qualifies for a free phone upgrade between months 20 - 24
samsungA8star
Huawei Mate 20 Pro
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
128GB
(RRP: RM3,599)
N/A 132 123 111
*This model qualifies for a free phone upgrade between months 20 - 24
samsungA8star
Huawei Mate 20
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
128GB
(RRP: RM2,799)
N/A 89 79 69
*This model qualifies for a free phone upgrade between months 20 - 24
samsungNote9
Samsung Galaxy Note9
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
128GB
(RRP: RM3,699)
N/A 138 134 126
*This model qualifies for a free phone upgrade between months 20 - 24
huaweiP20pro
Huawei P20 Pro
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
128GB
(RRP: RM2,949)
122 106 97 85
*This model qualifies for a free phone upgrade between months 20 - 24
huaweiP20
Huawei P20
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
128GB
(RRP: RM2,329)
97 90 82 69
*This model qualifies for a free phone upgrade between months 20 - 24
iphoneX
iPhone X
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
64GB
(RRP: RM4,299)
154 150 146 143
256GB
(RRP: RM4,999)
180 176 172 169
*This model qualifies for a free phone upgrade between months 20 - 24
iphone 8 plus
iPhone 8 Plus
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
64GB
(RRP: RM3,914)
119 115 111 108
256GB
(RRP: RM4,621)
145 141 137 134
*This model qualifies for a free phone upgrade between months 20 - 24
samsungA8star
Samsung Galaxy A8 Star
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
64GB
(RRP: RM1,799)
74 72 63 51
*This model qualifies for a free phone upgrade between months 20 - 24
huaweiNova3
Huawei Nova 3
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
128GB
(RRP: RM1,699)
71 61 53 40
*This model qualifies for a free phone upgrade between months 20 - 24
oppoR15pro
Oppo R15 Pro
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
128GB
(RRP: RM2,099)
75 65 55 45
*This model qualifies for a free phone upgrade between months 20 - 24
oppoFindX
Oppo Find X
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
256GB
(RRP: RM3,699)
N/A 125 117 104
*This model qualifies for a free phone upgrade between months 20 - 24
oppof9
Oppo F9
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
64GB
(RRP: RM1,399)
58 42 36 30
*This model qualifies for a free phone upgrade between months 20 - 24.
Huawei_nova3i
Huawei Nova 3i
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
128GB
(RRP: RM1,099)
45 38 32 26
*This model qualifies for a free phone upgrade between months 20 - 24.
vivoV11
Vivo V11
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
128GB
(RRP: RM1,699)
70 60 53 47
*This model qualifies for a free phone upgrade between months 20 - 24.
vivoX21
Vivo X21
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
128GB
(RRP: RM2,299)
95 76 70 64
*This model qualifies for a free phone upgrade between months 20 - 24.
Iphone 7 Plus
iPhone 7 Plus
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
128GB
(RRP: RM3,199)
86 N/A N/A N/A
*This model qualifies for a free phone upgrade between months 20 - 24.
applewatch_series4
Apple Watch Series 4
  40mm 44mm
Monthly
Instalment
(24 months)
RM72 RM79
*This model does not qualify for upgrade.
*Available only with iPhone Xs, iPhone Xs Max, iPhone XR PhoneFreedom 365 bundle.
*Available only in Digi Stores.
Apple Watch Nike+ Series 4
Apple Watch Nike+ Series 4
  Nike+ 44mm
Monthly
Instalment
(24 months)
RM79
*This model does not qualify for upgrade.
*Available only with iPhone Xs, iPhone Xs Max, iPhone XR PhoneFreedom 365 bundle.
*Available only in Digi Stores.
iphone6
iPhone 6
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
32GB
(RRP: RM1,149)
29 N/A N/A N/A
*This model does not qualify for a free phone upgrade.
iphone6Splus
iPhone 6s Plus
  Digi Postpaid 80 Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
32GB
(RRP: RM2,199)
58 54 51 47
*This model does not qualify for a free phone upgrade.

UPGRADE YOUR PHONE FROM 18th-24th MONTH
AT NO UPGRADE FEE CHARGES

How it works

  • icon-choose-a-smartphone

    Freedom to choose your smartphone

    Choose iPhone or Android if that's your preference, because we offer both at no extra cost

  • icon-upgrade-for-free

    Freedom to pick
    your plan

    Pair up your new smartphone with the Digi Postpaid plan of your choice.

  • icon-continue-with-us

    Freedom to upgrade your phone for FREE

    Enjoy FREE phone upgrades every 18 months (tier 1 phones) or 20 months (tier 2 phones).

Walk into any Digi Store or Digi Store Express

Are you eligible?

For Existing Digi
Postpaid customers
  • icon 6 months

    Have been a Digi Postpaid Customer for a minimum of 6 months

  • icon number one

    Scored 'Good' rating in the eligibility qualification check.

    *Good refers but not limited to:

    • No late payment
    • No record of barring
    • No reports of lost or stolen SIM
For port-ins &
new customers
  • icon coming soon

    This programme will soon be made available

Upgrade

Upgrade Tier Upgrade Fee
1 FREE UPGRADE AT MONTH 18
2 FREE UPGRADE AT MONTH 20
3 UPGRADE NOT APPLICABLE
*Not all phones are eligible for upgrade.
*Refer to respective phone model for upgrade tier.
Notes
Notes:
  • Samsung Galaxy Note9 : Free 3 months device instalment for Digi Postpaid 160 and Digi Postpaid 190. Free 2 months device instalment for Digi Postpaid 120.
  • Additional Terms & Conditions apply.
Frequently Asked Questions

View FAQs for

What is Digi PhoneFreedom 365?

Digi PhoneFreedom 365 is a new device programme that offers you an easier way in to enjoy the latest flagship phones. It is a device programme that comes with (A) a Digi Postpaid™ Rate Plan (“Mobile Service Plan”) and (B) a 24 months Device Instalments plan.

How does Digi PhoneFreedom 365 benefit me?

Comparing to the conventional device programme, Digi PhoneFreedom 365 offers you the following:
  • Easy Way To Own – Own your next desired phone with no upfront payment and 24 months interest free instalment scheme
  • Phone Swap - Exchange the old phone with a new phone at no upgrade fee from month 18 - 24
  • Digi Shield – Optional coverage for damage and theft from as low as RM9/mth. Find out more.

Wouldn't I be paying more with Digi PhoneFreedom 365 than buying the phone itself?

You would not be paying more than the Retail Recommended Price (RRP) price. In fact, you would enjoy more value and flexibility with Digi PhoneFreedom 365 that is not available when you conventionally buy the phone itself. Digi PhoneFreedom 365 provides an instalment facility, thus saving you from an outright large payment. You can choose for an early upgrade at month 18 onwards with no upgrade fee charges by returning your old phone to a new one.

Who is eligible for this Digi PhoneFreedom 365?

  • The programme is currently available for selected Existing Digi Postpaid™ Customer with the following criteria:
    • Minimum 6 months with Digi Postpaid™.
    • Scored 'Good' rating in the eligibility qualification check as determined by Digi at its absolute discretion (not limit to below):
      • Good payment history / no late payment for the past 6 months with consistent auto-bill, card (credit/debit) or online banking payments.
      • No barring record of the Customer's existing Digi account.
      • No lost or stolen SIM reports/replacements for the past 3 months.
    • The biometric thumbprint scan must match the NRIC thumbprint to qualify for registration.
    • Having a valid credit card or debit card for auto-billing requirement.
  • Only Malaysian citizens are eligible to subscribe for the Offer
  • This programme will soon made available for port-in customers and new customers. Stay tune by checking at Digi website

Can corporate individual or SME lines sign up?

No. Corporate individual OR SME lines are not eligible to sign up for this programme.

Where can I sign up?

You can walk into any of our participating Digi Stores and Digi Store Express.

What are the Postpaid mobile offers bundled under this Digi PhoneFreedom 365?

It comes bundled with the following 4 different Digi Postpaid™ Rate Plans:
  DP 80 DS DP 120 DS DP 160 DS DP 190 DS
Internet Quota 10GB All-Day
10GB Weekend
30GB Youtube
40GB All-Day 70GB All-Day 100GB All-Day
Calls Unlimited to all networks
Roaming & IDD across 10 Countries RM15 monthly FREE FREE FREE
5GB Internet Roaming + 60mins Roaming Voice Calls + 60mins IDD Voice Calls

What phones are available with the Digi PhoneFreedom 365?

Check for available phone models from our website http://digi.my/phonefreedom365.

How many months of monthly repayment fees do I need to fulfil under this programme?

You have to fulfil the 24 months monthly payment device price according to the contract. However, you may choose to upgrade to a brand new phone from 18 - 24 months with no upgrade fee charges.

How do I upgrade to a new phone at month 18 - 24?

After you have completed the 17th payment (tier 1 phones) and 19th payment (tier 2 phones), and no other amounts are outstanding, you may walk into our participating Digi Stores and Digi Store Express, exchange your old phone that is required to be in good working condition and select your next new phone when you upgrade.

Can I upgrade to a new phone at month18 – 24 if I have an Apple Watch bundled with my iPhone XR/XS/XS Max?

After you have completed the 17th payment (tier 1 phones), and no other amounts are outstanding, you may walk into our participating Digi Stores and Digi Store Express, exchange your old phone that is required to be in good working condition and select your next new phone when you upgrade. However, you will be required to pay the remaining installment of the Apple Watch before being allowed to upgrade to your next new phone.

How do I know if my phone is in good working condition?

Our friendly staff at participating Digi Stores and Digi Store Express will perform the following assessment before we can accept your phone. You may refer to the Terms and Conditions listed herein http://digi.my/phonefreedomtnc on the stipulated Good Working Condition Criteria. Digi has the absolute discretion to decide whether a phone in which you wish to be exchanged upon upgrade can be accepted or rejected.

What if my old phone is not as per the Good Working Condition Criteria set in the Terms and Conditions?

Digi will not accept the phone as a Returned Device for exchange. You can choose to (A) continue to complete with your 24 months instalment and keep the phone at the end of your contract (B) or pay the Penalty Fee and Processing Fee, keep the phone and register for a new phone.

Do I get to keep my old phone after I have exchanged it with a new one?

No. Once you have agreed to exchanged your old phone and upgrade to a new phone under the Digi PhoneFreedom 365, Digi will not return the old phone back to you. Hence, please ensure that you have done the necessary full data backup from your old phone before surrendering it in exchange for the new phone.

Will I be able to retrieve the data stored in my old phone after the exchange?

No. Digi is unable to restore or retrieve any data from your old phone once the phone data is wiped / is factory reset / upgrade transaction is completed. Please ensure you have performed a full data backup before you surrender the old phone to our Digi staff during your upgrade process.

If I decide not to upgrade at month 18 - 24, what will happen?

Should you decide not to upgrade at any point within your eligible month 18 - 24 upgrade period, you can continue to complete with your 24 months instalment and keep the phone at the end of your contract.

What if I cancel or terminate my line or my phone was lost/stolen within the contract period?

If you cancel or terminate your line or phone was lost/stolen with Digi before completing the minimum 24 months' instalment period, you will need to pay a Penalty Fee, which is the remaining device balance equivalent to [(RRP/24) x remaining months + admin fee]. Once you paid the Penalty fee, you may then sign up to a new device with Digi PhoneFreedom 365.

Can I continue to stay on this programme after I have completed my 24 months’ instalment period?

You can continue to subscribe to your current Digi Postpaid™ Rate Plan once you have completed the 24 months payment for the Device Payment Monthly Price.

I am existing Digi UP™ and Easy Up Customers. Am I entitled to subscribe to this Digi PhoneFreedom 365?

You are currently not entitled to join this Digi PhoneFreedom 365 unless you have (A) completed the minimum contract tenure of 24 months instalments with Digi UP™ and Easy Up programme (B) terminated with Digi UP™ and Easy Up programme. You will be subjected to the eligibility criteria check and comply to the Terms and Conditions as set out in Digi UP™ and Easy Up webpage.

Can the Apple Watch be bought as a standalone on Digi PhoneFreedom 365?

No, the Apple Watch must be bought as a bundle with iPhone XR/XS/XS Max PhoneFreedom 365 bundle on Digi Postpaid 120/160/190.

Can I upgrade to a new phone at month 18 – 24 if I have an Apple Watch bundled with my iPhone XR/XS/XS Max?

After you have completed the 17th payment (tier 1 phones), and no other amounts are outstanding, you may walk into our participating Digi Stores and Digi Store Express, exchange your old phone that is required to be in good working condition and select your next new phone when you upgrade. However, you will be required to pay the remaining installment of the Apple Watch before being allowed to upgrade to your next new phone.

What is the warranty terms for the Apple Watch?

Standard Apple warranty applies. Please refer to https://support.apple.com/en-my/watch/repair/service for more details.

When will Apple Watch with LTE connectivity with eSim be available?

Digi is excited to offer digital eSIM services on Apple Watch in the future.
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