ROAMING FREEDOM
Borderless roaming in 10 countries
Sign up for Digi Postpaid to enjoy 5GB + 60 mins in these countries:
Australia | Philippines | China | Hong Kong | Taiwan | Singapore | Myanmar | Indonesia | Brunei | Thailand

Roam Like Home Monthly

Stay connected while
you’re overseas!

We have made it simple to manage your roaming costs if you’ve got a Digi Postpaid plan! Keep your own number and stay in touch with your family and friends.
5gb

Available in 10 countries

Roaming

COUNTRY Network Operator (s)
Australia Telstra
Brunei DST Com
China China Mobile
(CMCC)
Hong Kong 3 / CMHK
Indonesia INDOSATOOREDOO /
Telkomsel
Myanmar Telenor(TNM)
Philippines Smart
Singapore StarHub / Singtel
Taiwan Chunghwa
Thailand Dtac /
DTN TriNet

IDD

COUNTRY
Australia
Brunei
China
Hong Kong
Indonesia
Myanmar
Philippines
Singapore
Taiwan
Thailand

The benefits of
roaming with
Roam
Like Home Monthly

  • How to subscribe

    How to subscribe

    Head on over to any Digi Outlet or Digi
    Authorised Dealer to sign up for the
    selected Digi Postpaid™ plans.
    Locate your nearest Digi Store here or
    call Digi Customer Service
    Helpline at 016-2211800 to sign up.

  • How to use

    How to use

    Simply activate data roaming on your
    smartphone while you’re abroad
    and you’re ready to roam!
    (Do ensure you are on the correct network)

    Do ensure your International Roaming
    Service is enabled.
    Click How to check IR status

How to check balance
  • Option 1

    Option 1:
    1. Dial *800#
    2. Select 1 for “Check Internet Quota”,
    select 2 for “Check Voice Minutes”

  • Option 2

    Option 2:
    1. Log into MyDigi App
    2. On Usage page, select “View Details”
    3. Select “Internet” for internet roaming quota balance
    4. Select “Voice” for voice minutes balance

We recommend that you always check your balance and validity to ensure seamless roaming experience
Notes

Roam Like Home Monthly

  • Roam Like Home Monthly is a roaming plan that allows you to enjoy 5GB Internet Roaming and 60 minutes of Roaming Voice calls while travelling overseas in 10 countries (valid on participating countries/network.)
  • Effective from 25 January 2018, Roam Like Home Monthly also provides you with 60 minutes of IDD Voice calls to the participating countries (for selected rate plans only)
  • The participating countries/network for 5GB Internet Roaming and 60 minutes of Roaming Voice calls are Australia - Telstra, Brunei - DST Com, China - China Mobile (CMCC), Hong Kong - 3/CMHK, Indonesia - INDOSATOOREDOO/ TELKOMSEL, Myanmar - Telenor (TNM), Philippines - Smart, Singapore - StarHub/Singtel, Taiwan - Chunghwa and Thailand - Dtac/DTN TriNet.
  • The participating countries for IDD Voice calls are Australia, Brunei, China, Hong Kong, Indonesia, Myanmar, Philippines, Singapore, Taiwan and Thailand.
  • Roam Like Home Monthly subscriptions includes:-
    • – 60 minutes Roaming Voice Calls (when you are in the participating countries):
      • – Calling back to Malaysia numbers
        – Calling to any number in the visiting countries
        – Receiving calls
    (Any call to other countries while roaming, Roaming SMS, Roaming MMS are chargeable at standard rates on top of the monthly fee)
    • – 5GB of Internet Roaming
      • – Internet usage use in the participating countries / networks
    (Any Internet usage use with other network may be restricted and will be charge as standard rate on top on the monthly fee)
    • – 60 minutes IDD Voice Calls (For selected rate plans effective 25 January 2018 onwards, when you are in Malaysia)
      • – Calling any International fixed and mobile number of the participating countries,
        – Apply to both Direct Dial and IDD 133
    (Any IDD voice calls made to International numbers of other countries will be charged as standard rate on top of the monthly fee
    All other IDD usage such as IDD video calls, IDD SMS, IDD MMS are chargeable at standard rates on top of the monthly fee)
  • Roam Like Home Monthly is applicable for usage in participating countries / networks (Service use outside the participating countries/networks will be charged as per standard rates on top of the monthly fee)
  • Subsequent usage after the Roam Like Home Monthly balance will be charged at standard rate on top on the monthly fee.
  • Roam Like Home Monthly monthly minutes and quota is only valid within the bill cycle month, after the subscription time.
  • Monthly standard fees is charged for any Roam Like Home Monthly subscription, pro-rated of monthly fee is not applicable if subscription /un subscription is made any date within a bill cycle.
  • Roam Like Home Monthly is not meant for sharing and any unutilized balance from current bill cycle will not be carried forward to the following bill cycle. Roam Like Home Monthly monthly quota will be renewed only at the start of bill cycle.
  • In case of any unsubscribe and re-subscribe of Roam Like Home Monthly within the discount validity, the monthly discount will stop from the un subscription month.
  • In case of any unsubscribe of Roam Like Home Monthly within the bill cycle, the balance of Voice minutes and Internet quota will be deactivated.
  • Important notes in Roaming Country
    • China - Due to an incompatibility issue between 3G/4G bands of China Mobile and mobile devices available in Malaysia, you may not be able to connect to 3G and 4G/LTE on China Mobile. Kindly select 2G/GSM in your phone settings
    • Thailand - There will be no roaming services available in Pattani, Yala and Narathiwat districts due to restrictions set by the Thai Government
  • Additional Terms & Conditions apply.
Frequently Asked Questions

View FAQs for

1. What is Roam Like Home Monthly?

Roam Like Home Monthly is a roaming plan that allows you to enjoy 5GB Internet Roaming and 60 minutes of Roaming voice calls while travelling overseas in 10 countries (on participating countries/networks). Effective from 25 January 2018, for selected Digi Postpaid plans, Roam Like Home Monthly also comes with 60 minutes of IDD voice calls to the participating countries

2. What does Roam Like Home Monthly offer?

  • 60 minutes of Roaming Voice calls
    (Calling back to Malaysia number, calling to any number in the visiting countries and receiving calls)
  • 5GB Internet Roaming
  • 60 minutes of IDD Voice calls
    (Calling any International mobiles and fixed lines, both Direct Dial and IDD 133) – Effective from 25 January 2018 onwards for selected rate plans
    *60 second charging block

3. Which are the participating countries/networks for Roam Like Home Monthly?

Roaming Voice call and Internet Roaming
(Roams in these countries within these selected network)
IDD Voice call
(Voice calls made in Malaysia to these International destination)
  • Australia – Telstra
  • Brunei – DSTCom
  • China – China Mobile (CMCC)
  • Hong Kong – 3 / CMHK
  • Indonesia – INDOSATOOREDOO/ TELKOMSEL
  • Myanmar – Telenor (TNM)
  • Philippines – Smart Gold
  • Singapore – StarHub/Singtel
  • Taiwan – Chunghwa
  • Thailand – Dtac / DTN TriNet
  • Australia
  • Brunei
  • China
  • Hong Kong
  • Indonesia
  • Myanmar
  • Philippines
  • Singapore
  • Taiwan
  • Thailand

4. Do I need to manually select a specific network or may I use any available network in the participating country?

Roam Like Home Monthly is offered in partnership with specific roaming operators. As such, you will need to ensure that you are logged onto the correct network. Please manually select the applicable networks for the relevant participating countries to enjoy Roam Like Home Monthly 60 minutes Roaming Voice calls and 5GB Internet Roaming, and ensure you are always connected to the correct network.

5. What is the validity period of Roam Like Home Monthly?

Roam Like Home Monthly is a monthly recurring package and is renewed automatically according to the bill cycle of your Postpaid Plan. The standard validity of Roam Like Home Monthly is from 00:00AM on the start date till 23:59PM on the end date of your bill cycle, Malaysia time. If the subscription is done anytime within the bill cycle, the validity of Roam Like Home Monthly will start from the time of subscription.

6. Who is eligible for Roam Like Home Monthly offers and how much does it cost?

For Roam Like Home Monthly which comes inclusive of 60 minutes IDD Voice calls, the list of eligible rate plans are as below:
  Roam Like Home Monthly + IDD
(5GB Internet Roaming + 60 mins Roaming Voice calls + 60 mins IDD Voice calls)*
Digi Postpaid 110
Digi Postpaid 120
Digi Postpaid 160
Digi Postpaid 190
Digi Postpaid 150 Family
Digi Postpaid 250 Family
Digi Postpaid Preferred
FREE
RM35
Digi Postpaid 80
Digi Postpaid 80 All Day
Digi Postpaid 90
RM15
RM35
Digi Postpaid 58
Digi Postpaid Family
RM35
*Effective for new sign ups from 25 January 2018 onwards.
For other rate plans, please refer to table below:
  Roam Like Home Monthly
(5GB Internet Roaming + 60 mins Roaming Voice calls)
Digi Postpaid 98, Digi Postpaid 98V, Digi Postpaid 98 SAC, Digi Postpaid 148, Digi Postpaid 148V, Digi Postpaid 238, Digi Postpaid 238V, Digi Postpaid 108 Device, Digi Postpaid 138 Device, Digi Postpaid 198V Device, Digi Postpaid 150 Infinite, Biz SmartFree M 138, Biz SmartFree L 198 FREE
RM30
Digi Postpaid 78V, Digi Postpaid 78 Device, Digi Postpaid 80 Infinite, Digi Postpaid 100 Infinite, Biz SmartFree S 78 RM10
RM30
Digi Postpaid 28, Digi Postpaid 28V, Digi Postpaid 38, Digi Postpaid 48, Digi Postpaid 48 Promo, Digi Postpaid 48 SAC, Digi Postpaid 48V, Digi Postpaid 50, Digi Postpaid 68, Digi Postpaid 68V, Digi Postpaid Ambassador 38, Digi Postpaid Ambassador 68 RM30
However, your Roaming service must be active in order to utilize the services.

7. Is there a proration of charging for Roam Like Home Monthly if I subscribe any time within the bill cycle?

There is no proration of charging if you subscribe at any time during your full cycle. However, you will still be getting the full 5GB of Internet Roaming, 60 minutes of Roaming Voice calls and 60 minutes of IDD Voice calls (if applicable) upon subscription which is valid for the remaining period of your bill cycle.

8. I am an existing customer currently on the eligible rate plans for Roam Like Home Monthly which comes inclusive of 60 minutes IDD Voice calls. Will I get to enjoy 60 minutes of IDD Voice calls automatically?

No, for all sign ups on Roam Like Home Monthly prior to 25 January 2018, you will continue to enjoy 5GB Internet Roaming and 60 minutes of Roaming Voice calls at the existing monthly charge and discount (if any) with no changes. Walk in to your nearest Digi Store to upgrade to the new Roam Like Home Monthly which comes inclusive of 60 minutes IDD Voice calls.

For all sign ups on Roam Like Home Monthly on the eligible rate plans effective 25 January 2018 onwards, you will get to enjoy 5GB Internet Roaming, 60 minutes of Roaming Voice calls and 60 minutes IDD Voice calls automatically upon subscription.

9. What will happen to my monthly charges and discount (if any) if I am an existing customer currently on Roam Like Home Monthly (5GB Internet Roaming and 60 minutes Roaming Voice calls), prior to 25 January 2018?

Your monthly charge and discount (if any) of the existing subscription will remain the same as long as you have not make any change to the subscription.

10. Do I earn a new quota for Internet and Voice minutes for different countries within the participating countries?

No. Roam Like Home Monthly is a monthly subscription that gives you 5GB Internet Roaming, 60 minutes of Roaming Voice calls and 60 minutes of IDD Voice calls (when applicable) on a monthly basis. You may use it anywhere within the participating countries/networks.

11. How do I subscribe to Roam Like Home Monthly?

You can walk in to any Digi outlet, authorised dealer stores or call in to Digi's Customer Service Helpline at 016-2211800 and request for Roam Like Home Monthly activation. Please also request to activate the Roaming service in order to use the service overseas.

12. I am already subscribed to Roam Like Home Monthly, can I still purchase any other Roaming Pass and IDD Pass?

Yes, even with Roam Like Home Monthly, you may still purchase additional Roaming Passes/IDD Passes. Please note that the Roaming Pass' validity and quota will supersede your Roam Like Home Monthly subscription. Your Roam Like Home Monthly subscription will automatically resume once your Roaming Pass expires.

13. How do I check the quota balance and validity of my Roam Like Home Monthly?

We recommend that you always check your balance and validity to ensure a seamless roaming experience

Option 1:

  • 1. Log on to the MyDigi App
  • 2. On the Usage page, select "View Details"
  • 3. Select "Internet" for Internet roaming quota balance
  • 4. Select "Voice" for voice minutes balance

Option 2: For Roaming Internet quota and voice minutes:

  • 1. Dial *800#
  • 2. Select 1 for "Check Internet Quota", select 2 for "Check Voice Minutes"

Option 3: For IDD voice minutes:

  • 1. Dial *128*3*2#
  • 2. Select 1 for "Check Voice Minutes"

14. What will happen if I use up my Roam Like Home Monthly quota given?

If your monthly quota is exhausted within your bill cycle, any subsequent usages will be charged at standard roaming/IDD rates, on top of the monthly fee. Alternatively, you may purchase any Roaming Pass/IDD Pass to continue enjoying Roaming/IDD services at standard rate.

15. Can I unsubscribe from Roam Like Home Monthly? What will happen to my balance quota?

You can walk in to any Digi outlet or approach any authorised dealer stores to unsubscribe Roam Like Home Monthly. Please note that there will be no refunds granted on unutilised Roam Like Home Monthly balance upon termination at any point of time. The remaining voice minutes and Internet quota will be forfeited with immediate effect. The monthly discount (if any) will stop from the month your subscription is cancelled.

16. I have unutilised Roam Like Home Monthly quota from the current month. Will this quota be carried forward to the following month?

No. Your Roam Like Home Monthly’s monthly quota is only valid within the bill cycle month. Any unutilised balance from your current bill cycle will not be carried forward to the following bill cycle. Your Roam Like Home Monthly monthly quota will be renewed only at the start of bill cycle.

17. How many times do I need to subscribe to Roam Like Home Monthly? Will I be able to repeat my subscription?

Roam Like Home Monthly is incorporated into your domestic plan. Only a one-time subscription is required.

18. My Roam Like Home Monthly quota is not exhausted yet, why am I still being charged at standard Roaming/IDD rates?

Roam Like Home Monthly Roaming Voice minutes and Internet Roaming quota is valid for usages within the participating countries/networks. Any usage outside the participating countries/networks will be charged as per standard rates on top of the monthly fee. We recommend that you always check and ensure that you are connected to the correct participating operator.

Roam Like Home Monthly IDD voice minutes are only applicable for calls made in Malaysia to the participating countries. Any usage outside of the participating countries will be charged as per standard rates on top of the monthly fee.

19. If I subscribe to Roam Like Home Monthly, does it cover all my roaming/IDD usages within the bill cycle?

Roam Like Home Monthly will be effective only after subscription. Any usage before the subscription will be charged at standard roaming and IDD rates. For example, if your bill cycle is from the 1st to 30th of the month and you subscribe to Roam Like Home Monthly on the 15th of the month at 14:00PM, any roaming and IDD usage between the 1st to 15th before 13:59PM will be charged as per standard rates. Any roaming and IDD usage from 15th at 14:00PM onwards will fall under Roam Like Home Monthly offers.

20. I am subscribed to Roam Like Home Monthly. I would like to request to change my existing bill cycle date, what will happen to my unutilised Roam Like Home Monthly quota?

Your Roam Like Home Monthly quota under the old bill cycle date will be forfeited. Your Roam Like Home Monthly quota will be renewed on the new bill cycle date. Changing of bill cycle dates will amount to an unsubscription of Roam Like Home Monthly.
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