volte

Experience crystal-clear
calls today on Digi
network.
Let's put an end to background noise.

VoLTE what?

Voice over LTE a.k.a. VoLTE is voice calling on our Digi 4G network. Yes, you know what that means, high quality voice
calls and shorter call set up times! And because we know you're all about that multi-tasking,
you can now surf or download while you're on a call! Talk about the best 4G network.

Do the right thing and VoLTE - The difference is clear
  • Crystal clear HD
    voice calls.

  • Super fast call
    set up times.

  • Use LTE voice and data
    at the same time.

How can I enjoy VoLTE today

We don't play favorites, so we made Digi VoLTE available for all our Digi postpaid,
prepaid and enterprise customers!

Find out if you're eligible for the VoLTE experience:
  • Your smartphone should
    be VoLTE compatible

  • Get your device updated
    to the latest firmware

  • Make calls within Digi
    4G coverage area

Can you VoLTE?

We're working to make Digi VoLTE available to everyone. But in the meantime, if you own any of
these smartphones, you're in luck because it's already activated with VoLTE!
iPhone Samsung Huawei Vivo
iPhone 6 Samsung A5 (2017) Huawei Honor 6x Vivo V5 Plus
iPhone 6 Plus Samsung A7 (2017) Huawei Honor 8 Vivo V5s
iPhone 6s Samsung J3 Pro Huawei Honor 8 Pro Vivo Y53
iPhone 6s Plus Samsung J5 (2016) Huawei Mate 10 Vivo Y55s
iPhone 7 Samsung J5 Prime Huawei Mate 10 Pro Vivo Y66
iPhone 7 Plus Samsung J5 Pro Huawei Mate 10 Pro Porsche  
iPhone 8 Samsung J7 (2016) Huawei Mate 8  
iPhone 8 Plus Samsung J7 Plus Huawei Mate 9  
iPhone SE Samsung J7 Prime Huawei Mate 9 Pro  
iPhone X Samsung J7 Pro Huawei Nova 2 Plus  
  Samsung Note 5 Huawei Nova 2i  
  Samsung Note 8 Huawei Nova Lite  
  Samsung Note FE Huawei Nova Plus  
  Samsung S6 Huawei P10  
  Samsung S7 Edge Huawei P10 Lite  
  Samsung S8 Huawei P10 Plus  
  Samsung S8 Plus Huawei P9  
    Huawei P9 Lite  
    Huawei P9 Plus  
    Huawei P9 Premium  
    Huawei Y7 Prime  

How to activate VoLTE on your iPhone

Note: Customer must upgrade to iOS 10.1 to enjoy VoLTE.

Frequently Asked Questions

View FAQs for

1. What is VoLTE?

VoLTE is known as voice over LTE. The technology allows customer to enjoy high quality voice calls with almost no background noise.

2. What are the benefits of VoLTE?

The benefits of VoLTE are:
  • Crystal clear voice quality
  • Faster call set up time
  • Simultaneous LTE voice and data usage
 

3. Who can enjoy VoLTE service?

Digi VoLTE is available to all Digi postpaid, prepaid and business voice plan customers.

4. How much does it cost to use VoLTE?

There will be no additional charge for using VoLTE. You will still pay the same voice tariff fees regardless if you are on VoLTE or not.

5. Will VoLTE consume my current mobile Internet quota?

No. VoLTE service does not consume your existing mobile Internet quota.

6. How do I know I have VoLTE services on my phone?

Customers with compatible iPhones will notice that when they are making phone calls, the "4G" icon will be displayed.

7. Can I enjoy VoLTE when I am roaming outside Malaysia?

No. You are not able to enjoy VoLTE when you outside Malaysia at the moment.

8. What are the smartphones that can enjoy VoLTE in Digi today?

  • iPhone 7 / 7 Plus
  • iPhone 6s / 6s Plus
  • iPhone 6 / 6 Plus
  • iPhone SE
  • Huawei Mate 9
 
Note: The iPhones must be at iOS 10.1 or above to enjoy VoLTE.

9. What do I need to do to activate VoLTE?

The VoLTE activation is done automatically when your 4G sim card is inserted to a VoLTE certified phone. This is under the condition that you have updated to the latest smart phone firmware and is currently using a 4G sim card. If you are still unsure, please contact Digi customer service.
 
  • iPhones
    • Minimum iOS version is 10.1. To check iOS version
    • Settings -> General -> About -> Version
    • How to update to iOS 10.1
    • Settings -> General -> Software Update
    • How to turn VoLTE in iPhone
    • Settings -> Mobile Data -> Mobile Data Options - > Enable 4G - > Select Voice and Data
    • How to check if VoLTE is available
    • Settings -> General -> About -> Carrier
    • Tap on Carrier, it will change to IMS Status: Voice & SMS

10. How do I deactivate VoLTE?

You can disable VoLTE services via your smartphone device setting. If you are still having trouble disabling VoLTE, please do not hesitate to contact Digi customer service.
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